Windows 10: My computer has a blue screen problem.

The stop code is system service exception. My mouse does not work and I have no cursor. I tried a hard shut down and the computer comes back to the blue screen. How do I restart the computer from this screen?

:)

 

Blue Screen Problems

Hello all. I have been plagued with frequent BSODs on my main computer. (see system specs for details) I am getting "Page Fault in Nonpaged Area", or the 0x50 stop error, blue-screens.
What I read on Google suggested that this blue-screen indicated a memory or hard drive error. I ran memtest86+, which passed, and chkdsk, which found no problems. I took all of my components down to stock clocks, and that didn't help. Does anyone have any experience or advice as to what I should try next?

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.

 

Computer Freezes Then Blue Screen

Hello,

A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues.

For us to better assist you, we'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• Were there any recent changes made prior to this issue?
• What is the make and model of your device?

Meanwhile, we suggest performing the steps on this article
on how to troubleshoot blue screen errors on Windows 10.

We look forward to your response.

Regards.