Windows 10: My computer has a blue screen problem.

Discus and support My computer has a blue screen problem. in Windows 10 Drivers and Hardware to solve the problem; The stop code is system service exception. My mouse does not work and I have no cursor. I tried a hard shut down and the computer comes back to the... Discussion in 'Windows 10 Drivers and Hardware' started by CindyAnderson1, Jul 5, 2018.

  1. CINDYANDERSON1
    CindyAnderson1 Win User

    My computer has a blue screen problem.


    The stop code is system service exception. My mouse does not work and I have no cursor. I tried a hard shut down and the computer comes back to the blue screen. How do I restart the computer from this screen?

    :)
     
    CindyAnderson1, Jul 5, 2018
    #1
  2. BINARYMAGE
    BinaryMage Win User

    Blue Screen Problems

    Hello all. I have been plagued with frequent BSODs on my main computer. (see system specs for details) I am getting "Page Fault in Nonpaged Area", or the 0x50 stop error, blue-screens.
    What I read on Google suggested that this blue-screen indicated a memory or hard drive error. I ran memtest86+, which passed, and chkdsk, which found no problems. I took all of my components down to stock clocks, and that didn't help. Does anyone have any experience or advice as to what I should try next?
     
    BinaryMage, Oct 29, 2018
    #2
  3. ROAN T
    Roan T Win User
    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Oct 29, 2018
    #3
  4. MELCHIZEDEK QUI
    Melchizedek Qui Win User

    My computer has a blue screen problem.

    Computer Freezes Then Blue Screen

    Hello,

    A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues.

    For us to better assist you, we'd like to know the following:

    • Confirm which build is currently installed on your device. To check, follow the steps below:
    • Press Windows key + R, then type in winver.
    • Click OK.
    • Were there any recent changes made prior to this issue?
    • What is the make and model of your device?

    Meanwhile, we suggest performing the steps on this article
    on how to troubleshoot blue screen errors on Windows 10.

    We look forward to your response.

    Regards.
     
    Melchizedek Qui, Oct 29, 2018
    #4
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My computer has a blue screen problem.

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