Windows 10: My computer has bluescreened twice now

the first bluescreen was about a week ago and i just happened again heres the minidump and the errorThe computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a 0x00000016897fd4a0, 0x000000000000000f, 0x0000000000000001, 0xfffff8026f412a88. A dump was saved in: C:\Windows\Minidump\021124-14062-01.dmp. Report Id: 7a999aa4-70b5-4ec0-8860-dd63bc2f8867.https://drive.google.com/file/d/11MUgzL0wvUwtBKwsjNSaM-W3SUFdeoDI/view?usp=sharing

:)

 

bluescreen

Hi,

Thank you for writing to Microsoft Community.

I understand that it can be frustrating for you when the computer shows bluescreen errors. Bluescreen errors are usually caused due to faulty hardware or drivers. We will try to narrow down the cause of the issue by performing a few steps.

1. Do you get bluescreen errors randomly or while performing any specific actions such as playing a game or running any particular application?
   
2. Do you see any error code along with the message “DRIVERS POWER STATE FAILURE”?
   
3. Are there any external devices connected to your computer?
   

The usual causes for bluescreen errors are Graphic card drivers and Network adapter drivers. We can go ahead and try to update the drivers.

Refer the article Update drivers in Windows 10 on how to update Graphic card
and Network drivers.

You may also refer the article Troubleshoot blue screen errors
for additional troubleshooting steps to fix the issue.

You can reply to this post if you need further assistance

Hope it helps.

Muralidhar

Microsoft Community Moderator

 

Bluescreen during browsing webpage

there is auto windows update for 2018-10 cumulative update for windows 10, and kaspersky internet security auto updated to 19 version, few day later after update it give bluescreen of KMODE_EXCEPTION_NOT_HANDLED when
browsing internet webpage. Then I try to update the Realtek network card driver, but it did not solve the problem and
now new bluescreen message is DRIVER_IRQL_NOT_LESS_OR_EQUAL.

I had tried the troubleshooting steps but it still the same thing happen when I browse webpage.

 

Windows 10 - Login twice every time

Hello,

User profile corruption is one of the possible reasons why you are being asked to sign in twice on your computer. To troubleshoot the issue, we suggest creating a new user account and see if the same issue will occur on a different user profile. To do this,
simply follow the steps below:

• 
  Select the Start button, then select Settings
  > Accounts > Family & other people > Add someone else to this PC.
  
• 
  Type a user name, password, password hint, and then select Next.
  

Should you have further questions, please let us know.