Windows 10: My computer is 16 gb ram But windows says me it has 8 gigabytes

Hello,I was having problems with my computer first i noticed that my computer slowed down but i thought that it was because of so many games and files but yesterday i deleted them but the computer continued with the same performance then i have realized that i should check my rams.By the way my computer is MSI GP73 Leopard 8rd Then I checked it and i was shocked because my computer model has 16 gigabytes of ram but the windows only recognized only one 8 gigabytes of ram thats why was my computer slowed down!I really worked hard to buy this computer. I dont want anything to happen this computer

:)

 

how to upgrade Ram from 8 to 16 gb?

Hey Madan. This is not a Windows issue or Microsoft issue but I'll try to help.

To go from 8 GB RAM to 16 GB. You will have to actually purchase COMPATIBLE 16 GB sticks of RAM then install them. Dell Inspiron might have more information on what kind of RAM is compatible with your PC.

Getting more RAM is not a simple troubleshooting fix and if you are on a laptop, it might be impossible.

 

Computer only detecting 8 GB of RAM instead of 16 GB

So I recently reinstalled Windows 10 for a fresh new start. It seemed alright at first, until I found out that the new Windows 10 is only detecting 8 GB of installed Ram when I actually have 16 installed. But it keeps telling me I have only 8 GB installed.
What should I do? Fix it from BIOS or what? I have been hours trying to fix it.

 

pc not reconizing correct ram, shows 8 gb instead of 16

pc not reconizing correct ram, shows 8 gb instead of 16