Windows 10: my computer is broken pls help me check details to understand

So this is a new computer and its very expensive and i think its broken well its not clicking anything when i click on something it doesn't work but i can click on some things and i dont think its the mouse problem, example i try to close a tab it doesn't close when i press the mouse so idk what to do Im literally crying right now please help

:)

 

Details Pane in not visible in File explorer window

Hello Arafeh,

Thank you for posting in Microsoft Community.

I understand that you are not getting the details of the file in File Explorer. We will help you.

I suggest you to refer the below steps and check if it helps.

• Press Windows + E keys, opens the File explorer.
• Click on the View tab in File ribbon.
• Click on the Details Pane. Check if the details are appearing in File explorer after selecting any files.

Follow the below image.



Hope it helps. Keep us posted to help you better.

 

HELP! Windows 10 automatic repair couldn't repair PC. Details below

Hi Matthew,

As you are facing issue withAutomatic Repair, we would assist you for sure.

In order to understand the issue in a better manner, please share the following details

• 
  I tried system restore” What is the error exact error message you received?
  

If automatic repair fails, you may try to repair them using these commands through Command Prompt under Advanced Options. Follow the steps:

Since you have done most of the troubleshooting steps, I would suggest you to try repairing the Boot Configuration Data through the command prompt by following the steps below and check if it helps.

I suggest you re-built the boot record by following the below commands and check if it helps.

You will have to use Windows 10 installation media to follow the steps to boot into Recovery Environment and try to rebuild BCD.

Step 1: I suggest you to create an installation media for
Windows 10 using the media creation tool:

Installing Windows 10 using the media creation tool

Step 2: After preparing the installation media, insert it hard reboot the device and follow the below:

• Boot into Windows Recovery Environment using the Windows 10 installation media.
• Click on Repair your computer.
  
• Click on Troubleshoot and in the advanced options.
• Select Command Prompt. Type the following commands into the prompt and press Enter key after each command.

• 
  bootrec /fixmbr
  
• 
  bootrec /fixboot
  
• 
  bootrec /scanos
  
• 
  bootrec /rebuildbcd
  

5. Restart the computer.

NOTE: Modifying BIOS/ complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting
from the configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk.

Hope it helps. Reply to the post with an updated status of this issue for further assistance.

Thank you.

 

i update bios then black screen ???? pls help me 980ti

@smoka Great you fixed it and would be interesting to know how you did it. Care to list the basic steps you took to do it so that it can help others stuck in the same situation?