Windows 10: My computer is confusing my touch screen as a pen device

I have a Lenovo Flex6-14 laptop with Active Pen2 and my touch screen stopped working one day without any updates made to the computer. I went into Device Manager and in the properties of HID-compliant touch screen it says the location as being Lenovo Pen Device. There is no driver update and there is no rollback. It also says it is working correctly so any troubleshooting detects no problems. My pen still works with the screen. I've tried to use touch in BIOS and it doesn't work there. On Nov. 27 I updated a driver from the Lenovo website for Wacom device because my Pen Settings App was not working correctly and didn't connect to my pen, but it began working properly after the download. My touch screen stopped working December 4th. I have uninstalled the Pen Settings App and restarted but no luck.


When I disable Lenovo Pen Device it gives me this error on the HID-compliant touch screen driver. "Currently, this hardware device is not connected to the computer. Code 45 To fix this problem, reconnect this hardware device to the computer."


Is there any other way to fix it so it stops reading the pen incorrectly? There is only one other question I found related to my problem as my issue. https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware-winpc/my-computer-thinks-my-drawing-tablet-is-a-mouse/ec267d2f-6c26-490f-bbe4-dad7e9a1932f?page=1


The solutions I've tried from other forums that don't work:


1. Enabling and disabling the driver.


2. Uninstalling the driver

3. Restarting the laptop

4. Hardware and Sounds troubleshooting


5. Downloading every update available even the optional ones, including BIOS


6. Went into Safe Mode with network to enable, disable

:)

 

Windows properties show that no pen or touch is available for my display and touch screen not working.

Hi Oliver,

Thank you for posting your query in Microsoft Community.

Try to run Hardware Troubleshooter. It checks for common issues and makes sure that any new device or hardware attached to your computer was installed correctly.

• 
  Type “Troubleshooting” without quotes and click on
  Troubleshooting.
  
• 
  In the new window, click View all on the left pane.
  
• 
  In the list of options, click on Hardware and devices.
  
• 
  Click Next and follow the on-screen instructions.
  

I suggest you to download and install all the available Windows Updates. Try and update the touch screen drivers and check for the resolution.

• 
  Press Windows key and X on your desktop and click on
  Device Manager.
  
• 
  Expand Human Interface Devices.
  
• 
  Locate the Touch screen driver.
  
• 
  Right-click on the driver icon and click on
  Update Driver Software.
  
• 
  Click on Search automatically for the updated driver software.
  
• 
  Follow the onscreen instructions to update the touchpad driver.
  

Touch and pen settings: FAQ

http://windows.microsoft.com/en-IN/windows-8/touch-pen-settings-frequently-asked-questions

Check if it resolves the issue.

If not, please reply with the details and updated status of the issue. We will be happy to assist you accordingly.

 

How can I enable touch pen screen - Lenovo SL510

Hi! How can I enable pen and touch on my Lenovo SL510 laptop computer? I see it listed in my Control panel. I don't see it listed in my system devices. I tried to use a stylus I had on it yesterday, and it wouldn't work. If you can find the solution to this problem, I will appreciate it! Thanks!

 

touch pen not working

What computer or tablet is it.?