Windows 10: My computer is crashing or freezing randomly and I want to know how to fix it

Discus and support My computer is crashing or freezing randomly and I want to know how to fix it in Windows 10 Software and Apps to solve the problem; I have been facing a problem since early December 2024, every so often my computer screen will freeze and the computer will distort audio in a way that... Discussion in 'Windows 10 Software and Apps' started by Dylan12377798, Jan 28, 2025.

  1. DYLAN12377798
    Dylan12377798 Win User

    My computer is crashing or freezing randomly and I want to know how to fix it


    I have been facing a problem since early December 2024, every so often my computer screen will freeze and the computer will distort audio in a way that sounds as if a moment of it is caught and repeated, there is no blue screen or forced shut down. Every time this happens I have to manually turn the computer off, I have done some of my own searching and asked questions on this site to try and find out what is wrong, but I have been unable to figure it out, I have tried updating windows, sfc /scannow, dism ... /restorehealth, I have checked for malware, I have tried to update and roll back the

    :)
     
    Dylan12377798, Jan 28, 2025
    #1
  2. MOUNTAIN DEW
    Mountain Dew Win User

    Windows 10 freezes randomly


    I had already tried turning off fast startup, to no avail.
    Will look at the list you provided, thanks. Hard to do when computer freezes on the Windows loading screen though. *Biggrin
    I had tried that as well... no result.
     
    Mountain Dew, Jan 28, 2025
    #2
  3. PRECIOUSLEB
    PreciousLeb Win User
    Windows 10 freezes randomly

    Hi,

    To better assist you regarding Windows 10 which freezes randomly, please provide the following:

    • Which is the last Windows update build you've applied to the computer?
    • Are there any third party applications that are currently installed?
    Furthermore, we suggest that you do a BIOS update to your computer. Here are the steps:

    • Check the motherboard manufacturer's website to find the specific model of your motherboard.
    • Go to the computer manufacturer's website.
    • Look for the computer model that you're using.
    • You should find any available BIOS update.

    Let us know how it goes.
     
    PreciousLeb, Jan 28, 2025
    #3
  4. KAMILANWAR
    kamilanwar Win User

    My computer is crashing or freezing randomly and I want to know how to fix it

    Windows 10 freezes randomly


    Turning off fast startup helped with this issue for another user on a different forum. For newbies, see steps Windows 10 Freezes Randomly.
     
    kamilanwar, Jan 28, 2025
    #4
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My computer is crashing or freezing randomly and I want to know how to fix it

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