Windows 10: My computer is freezing, throwing codes and bluescreening

I plugged in installation media, and see the purple screen. Im scared if i hit install now all my personal data is going to be erased. I have a lot of important files that i do not want to give up. What do i do?Also, when it froze, I saw my c: drive was at 100% utilization, I’m not sure if that’s normal. I waited two minutes and it was still frozen so I just held the power button. I will put some of the pictures belowhttps://ibb.co/bLbj5zd https://ibb.co/k8bmM5d https://ibb.co/K72h91n https://ibb.co/wB4p8s4 https://ibb.co/vz5yBQq https://ibb.co/1LyNNG6 https://ibb.co/h9TB7Q7 https://ibb.co/BrN

:)

 

Windows 10 Computer Randomly Freezes

Hi,

Listed below are some possibilities why the computer keeps on freezing:

• Outdated drivers.
• Virus and malware.
• Corrupted system files.

We suggest performing the steps on this article that can help resolve the issue.

Get back to us if you have other concerns.

 

computer Freeze

Hi,

Software or driver conflicts after downloading Windows 10 may be causing the freezing on your computer. Answering the following questions may help us in identifying the underlying cause of the issue:

• Aside from updating to Windows 10, were there any other changes made on your computer prior to the issue?
  
• Are you getting an error message or code when the issue happens?
• What troubleshooting steps have you already performed?

Regards.

 

Bluescreens / Freezes


Hey guys,

so i'm having some issues with my Computer. It randomly freezes up when playing games or browsing the web. If this happens no dumpfile is created. Sometimes it bluescreens and creates a dump file. I got 2 different Bluescreens and another one when i debugged my Drivers to check for issues.

Bluescreen 1: UNEXPECTED_KERNEL_MODE_TRAP <- the dumpfile for this bluescreen will be in the ZIP file.
Bluescreen 2: CLOCK_WATCHDOG_TIMEOUT <- Sadly there is no dumpfile from this bluescreen so i can't upload it.

All right now when i read stuff up a bit i stumbled across checking my drivers with driver verifier. Then when i rebooted to start again my Computer didn't boot anymore.
Before even loading my users it

Bluescreen 3: DRIVER_VERIFIER_DETECTED_VIOLATION <- No Dumpfile aswell

So after resetting my Computer to a save point i checked every driver 1 by 1 to filter out which one is causing the issue.

The Blue Screen only appeared when i checked Intels driver hswultpep.sys

So now i'm kind of lost with what to do from this point since i cant find anything on the internet to solve this driver issue.

Thats why i'm here hoping for some help because this freezing and Blue Screening is really annoying.

Greetings

Lyra