Windows 10: My computer is stuck in safe mode and I cannot log in due to it not accepting my pin

My start button was not working and I was advised to restart my computer in safe mode to solve the problem. However, I am now locked out of my computer because it will not let me use my pin. I have attempted F8 during start up and it still will not let me into my system. Please help.

:)

 

Stuck in diagnostic mode, PIN # not accepted, please help

I had no issues with my computer prior. I simply was following some online suggestions for ways to reduce lag in an online game we like to play. The suggestion was to turn diagnostic mode on, which I did. I shut my computer off and when I turned it back on and entered my PIN # it said it was incorrect, yet, it is indeed correct. This started a week worth of nonstop research on how to undo this mess. I can hold the shift key down while restarting my computer and I get a blue screen where I have several options. I have tried restarting my computer to previous version, does not work. I have gone to troubleshooting, advance, options and I get to the point that I can see a list of options like safe mode and etc. but cannot click on any options in the list, instead it says restart computer to get me to those options which when I restart takes me right back to the Windows login screen. I tried to pull up command prompt and it asks for my PIN # which it will not accept. I click on forgot password and it restarts PC and takes me right back to the windows login screen where my PIN is still not accepted. I try to get to safe mode, it asks for the user account and then the PIN # that again, it will not accept. I have turned the PC on and off 3 times to start the auto repair and it just takes me to the same screen as holding down the shift key when restarting. I don't know what else to do, I cannot get to safe mode because it requires a PIN # that it does not accept, I cannot get into command prompt because it requires a PIN # that again says is incorrect, I cannot get anywhere with any of the online options or directions I see that works for many people. WHAT DO I DO? Any help or suggestions??

 

Stuck in Safe mode on log in screen

Hi,

Microsoft PIN doesn't work in safe mode that's why the computer doesn't accept it. To log in to safe mode to delete the corrupted file/s, we suggest that you log in using a local account instead. You can
create a local account if you don't have any.

Let us know what happens after using a local account.

 

Safe Mode log in

Hi Richard,

PIN password option on safe mode is not enabled. You will only be allowed to use a password to access your computer in safe mode. To assist you better, kindly answer these questions below:

• Are you referring to a local user account or a Microsoft account?
  
  Is your computer connected to the network via WiFi or through an Ethernet cable?
• Have you tried the troubleshooting steps on this
  link that was provided by Yashwanth Kotakuri on March 19, 2016?

Regards.