Windows 10: My computer is stuck on the bios screen after I got locked out due to getting My password...

I got and error message after I failed to type in the right password several times and after turning off the computer several times and waiting 2 hours it wouldn't go back to the original screen and is now stuck on the bios mode which says "please press DEL or f2 to enter UEFI BIOS setting" and pressing both of the buttons isent working how do I get passed this screen?

:)

 

Computer stuck at lock screen and after Anniversary Update on Windows 10

The first suggestion is not helpful since the problem is that we have many open programs stuck behind the lock screen.

I have run into this problem and tried the On-screen keyboard but it does not help.

An additional data point is that it does not matter what password is entered.

Enter correct password -> spinner shows up, after about 30 seconds the spinner goes away and the screen remains locked.

Enter blank password (simply hit Enter) -> same behaviour as above.

The behaviour is the same whether using physical or On-screen keyboards.

 

Computer stuck at lock screen and after Anniversary Update on Windows 10

Hi,

Do let us know if you are able to see any error message/ error code with locking the computer.

Let us try the below steps to unlock and check if it helps.

• I suggest you to restart the computer, try to unlock and check if the issue persists.
• Use On-screen keyboard to type in your password and check if it helps.

Click on the Ease of access on the lock screen at the right-bottom corner, turn on
On-screen keyboard to type the password.

Hope it helps. Try the above and update us the status of unlocking the device for further assistance.

Thank you.

 

change the lock screen password

Hi Eric,

Let us resolve you concern regarding on how you can change your lock screen password. We suggest that you follow the steps below:

• Press the Windows key; then, select Settings.
• Click Accounts; then, Sign-In Options.
• Tap the Change button in the Password section.
• Re-enter your password; then, create a new password.

We would appreciate it if you could get back to us and provide us your feedback.