Windows 10: My computer is stuck on the sign in screen it's not showing me my account and IDK what to...

I need help the screen I think is frozen here and won't let me log back in

:)

 

The Windows 10 sign-in screen no longer shows my accounts’ email addresses

Hi,

To improve customer privacy, the Anniversary Update introduces a new option in Settings to either hide or show their email address at the sign-in screen.
In order to protect our customer’s privacy concerns, the default setting for this option is toggled off, which keeps the email address hidden.



You can toggle this setting to show or hide your email address by going to
Settings > Accounts > Sign-in options. If you want to display your email address, under “Privacy”, toggle the
Show account details (e.g. email address) on sign-in screen setting to ON.



If you’re stuck on the sign-in screen and can’t tell which email address you are being asked to provide the password for, you can use the Recovery Console to determine which account is which.
(Note: The following steps will not work if you have Bitlocker installed.)
To do this:

1. From the sign-in screen, hold the Shift key down while you select
Power > Restart.
If you don't have a keyboard connected to your device (e.g. tablet), you'll need to use the on-screen touch keyboard to do this. From the Windows sign-in screen, select
Ease of access icon in the lower-left corner, and select
On-Screen Keyboard.

2. After your PC restarts to the
Choose an option screen, select Troubleshoot >
Advanced Option > Command Prompt.

3. Your device will restart again and the OEM or Windows logo will appear while Windows prepares the Command Prompt.

4. The Command Prompt screen will ask for you to choose an account to continue.
(Only administrator accounts will appear on this screen.)

5. Choose an account, and the email address will appear below the user name and you will be prompted for the password.
Once you are signed into your account, you can go to Settings, and toggle the sign-in option to show email addresses, as described earlier.

 

sign into microsoft account glitch

Hi Micheal,

Welcome to Microsoft Community.

• Is this the only account on the computer?
• Was this account upgraded from previous version of Windows?

It looks like you are using a local account. I suggest you follow these steps:

• Click on search in taskbar and type account.
• Click on Accounts.
• Now, under Your account, click on Sign in with Microsoft account instead.
• Enter your Local account password for confirmation and then follow the screen instruction.
• Enter User name credentials for your the new Microsoft account and click OK.

Hope this helps.

Regards

 

Windows Spotlight - Lock Screen image will not show on Sign-In Screen

Hi Bastet and Paul Black,

Thanks for such a quick response! I had tried the steps involved in Brink's tutorial already (both manually and running the .bat file, just in case), but I've given them one more try just to see if it worked - no luck, I'm afraid! While Spotlight itself works on the Lock screen, as soon as I press a key to move to the Sign-In screen to enter my PIN, it changes back to a plain flat-colour background - and that's even with "Show lock screen background picture on the sign-in screen" enabled under Personalization.

If I set this to 'disabled', the Spotlight image shows on the Lock screen but not the Sign-In screen.
If I set it to enabled, both Lock and Sign-In show as a plain flat-colour background.


Hi Dalchina,

Thanks for this suggestion as well - I've tried this too (both enabling and disabling the registry key). It seems to get me one step closer. If I create and set 'DisableLogonBackgroundImage' to '1' under Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System, then the outcome of "Show lock screen background picture on the sign-in screen" under Personalization seems to have a different effect. Regardless of whether "Show lock screen background picture on the sign-in screen", the Spotlight image shows on the Lock screen. However, it still doesn't show on the Sign-In page. That's still just a solid colour.

Do I want DisableLogonBackgroundImage to be 0 or 1? I guessed 1 as I figured that was a 'disable' key - kind of like a double negative

And with HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SystemProtectedUserData\<your account's SID key>\AnyoneRead\LockScreen, there's the HideLogonBackgroundImage key - which I guess should be set to 0?

I feel like it's just got to be one darn registry key somewhere to fix this, but I've got no idea where to look!

Apologies - I know this is all very trivial but it's irritated me enough that it's getting personal now *Wink