Windows 10: My computer is turning off unexpectedly - not blue screen, just suddenly off

I've been having a weird problem where my computer just shuts off. This is a laptop and the battery is fine, but it suddenly shuts off - with no warning at all - like you pulled the power cord out of the power supply on a standard desktop machine. One second it's fine, the next second it's off. When looking at the event log, it has an entry after some of the normal boot-up entries that says "The previous system shutdown at 10:29:55 PM on ‎3/‎26/‎2021 was unexpected." This latest one happened when I was not at the computer, as has been the case, usually. However, one happened to me a week or so ago where I was sitting there working and, bam!, the damn thing turned off instantly. It's not a blue screen. It's OFF. And it's plugged in, so it shouldn't be a battery issue and the battery seems fine, anyway. There is no MiniDump file, since it's not a blue screen. But I did get an event viewer log and system info log today after coming into my office, finding it off, and booting it up.


Any thoughts on this would be appreciated. It's rather irritating.

:)

 

Computer Freezes Then Blue Screen

Hello,

A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues.

For us to better assist you, we'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• Were there any recent changes made prior to this issue?
• What is the make and model of your device?

Meanwhile, we suggest performing the steps on this article
on how to troubleshoot blue screen errors on Windows 10.

We look forward to your response.

Regards.

 

Startup Blue Screen

Hi Jon,

Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

• Outdated device software drivers
• Corrupted Windows update system files
• Software/Security conflicts

We would like to know some information:

• Did you get any blue screen stop error codes?
• Have you tried booting in Safe mode?

We suggest that you check this
article about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

We will wait for your response

 

Blue Screen of Deaths on a Daily

Hi,

Blue screen errors can occur if a serious problem causes Windows to shut down or restart unexpectedly. This error can be caused by both hardware and software issues. To isolate your concern, we'd like to know if there were any changes made
prior to the issue.

In the meantime, we suggest that you follow the steps provided on this link for blue screen error basic
troubleshooting. Once you're on the page, select the option on when do you get the error and proceed with the steps listed.

Let us know how it goes after performing the suggested steps.