Windows 10: my computer just crashed 4 time

Discus and support my computer just crashed 4 time in Windows 10 Gaming to solve the problem; i just had 3 black screens and 1 blue screen with in the first 5 minutes of getting on my laptopafter the blue screen my computer went into recovery... Discussion in 'Windows 10 Gaming' started by logan vosburg, Feb 19, 2025.

  1. my computer just crashed 4 time


    i just had 3 black screens and 1 blue screen with in the first 5 minutes of getting on my laptopafter the blue screen my computer went into recovery mode. could you help me figure out how to fix it 021925-20890-01.dmp here is the dump file

    :)
     
    logan vosburg, Feb 19, 2025
    #1
  2. peach1971 Win User

    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Feb 19, 2025
    #2
  3. Nikhar_K Win User
    Forza Horizon 4 crashes all the time

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I appreciate the efforts taken by you in resolving this issue. I understand that Forza Horizon 4 crashes while playing.



    We will need few details from you to help you with the appropriate troubleshooting steps:



    • When you say, “Forza Horizon 4 crashes” does the computer crash or only the game?
    • Do you get any error message/code? If yes, what is the error message/code?
    • Which build version of Windows 10 is installed on the computer? To check type:
      winver in the search bar on the Taskbar and hit
      Enter.


    Meanwhile, I would suggest you to perform a clean boot on the computer and check if the issue persists.



    Performing a clean boot will start the computer with minimal set of drivers and programs, to determine whether a background program is causing the issue. Some of the Startup programs will not load after performing a clean boot on the computer. However,
    that functionality will return when you reset the computer to start normally after finishing the troubleshooting.



    To perform a clean boot on the computer refer to the article
    How to perform a clean boot in Windows
    .



    If performing a clean boot fixes the issue then, please refer to the section
    How to determine what is causing the problem after you do a clean boot
    to check which program is causing the issue.



    Note: Please refer the section
    Reset the computer to start normally after clean boot troubleshooting
    to boot the computer in to normal mode after troubleshooting.




    For additional information, see
    My Game is Not Launching or is Crashing on PC
    .



    Let us know how it goes.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Feb 19, 2025
    #3
  4. my computer just crashed 4 time

    all games crash!

    ive watch my temps and both the cpu and gpu are within normal ranges. when it freezes it simply freezes the image and stops the sound. i must reboot to get back to windows.
     
    Easy Rhino, Feb 19, 2025
    #4
Thema:

my computer just crashed 4 time

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