Windows 10: my computer keeps asking for a windows update every week

hi, my computer asked for a windows upgrade last month and it took more than 3 hours, it restart my computer, all my files were gone and a few ones in the trash recycle, and then after a week it happen again the computer ask me for a windows upgrade and it took like 10 minutes and again my documents were deleted, and the same thing happen for about 2-3 weeks, I even return my computer and got a new one and I only have been using the new computer for 2 days and it keeps asking me for a windows upgrade!!!!!!!!!!

is there something wrong with my email? or something like that?? I don't know what to do anymore! I though it was my laptop but I got a new one and the same happen

:)

 

Windows 10 Computer (orginally 8) keeps rebooting to install updates

Hi Christopher,

Thank you for posting your query in Microsoft Community.

I understand that your computer keeps restarting because of updates and I will be happy to answer your query. Let me ask you;

• Which security software is installed in the computer?
• Do you remember making any specific change in the computer prior to the issue?
• Are you referring to an update or multiple?

This could be due to several reasons and to diagnose the issue, I would suggest you to try the steps below and check;

Step 1: Remove any external devices connected to PC (except mouse and keyboard)

Step 2: Disable security software and check.

Important: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software,
you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

Step 3: If you are referring to multiple updates, I would suggest you to try installing 4-5 updates at a time and then try restarting the computer.

Hope this information is helpful. Please feel free to reply in case you face any other issues with Windows in future.

 

Windows Update keeps failing!

Hi,

I had once a similar issue like yours, i.e. not able to update Windows 7. What I did to solve the problems is:

- go to control panel, then to "Troubleshouting" > "System and Security" > "Fix problems with Windows update" > click "Advanced" > choose "Apply repairs automatically".

And Windows will start detecting the issues and will repair "Windows update components". The problems should be fixed now, close the program, restart the PC, and see if the mentioned steps have fixed the problems you mentioned.

Hope it works for you.

Good luck!

 

Windows 10 Update Keeps Crashing My Computer

Hi,

It is possible that your computer keeps crashing after update due to a corrupted installation or compatibility issue. Since you've mentioned that you want to hide updates, to address your issue, if you would like, we suggest that you follow the steps in
these articles below on how to temporary hide updates or schedule updates:

• Get updates when you're away from your PC with active hours in Windows 10
• How to temporarily prevent a Windows Update from reinstalling in Windows 10

If the issue still persists, we recommend that you submit a feedback and suggestion by clicking on this
link.
We consider suggestions and comments provided by our users. These queries are being collated, reviewed, and can be considered for future updates.

Keep us posted if you need additional help.