Windows 10: My computer keeps blue screening randomly mostly when I play games

Discus and support My computer keeps blue screening randomly mostly when I play games in Windows 10 Software and Apps to solve the problem; I have no idea what is causing to crash but I zipped and uploaded the crashes to DropBox:https://www.dropbox.com/s/zzlry0dfyasl0im/dump.rar?dl=0... Discussion in 'Windows 10 Software and Apps' started by ChandlerB1, Nov 13, 2022.

  1. My computer keeps blue screening randomly mostly when I play games


    I have no idea what is causing to crash but I zipped and uploaded the crashes to DropBox:https://www.dropbox.com/s/zzlry0dfyasl0im/dump.rar?dl=0

    :)
     
    ChandlerB1, Nov 13, 2022
    #1
  2. Ethan Z. Win User

    My computer keeps on blue screening

    So basically, my computer keeps on blue screening. This occurs randomly (like when I'm browsing in Chrome, or playing a game) and also when I lift up my laptop or move my laptop too hard (e.g. carry it up or turn it into tablet mode) it also blue screens.
    This is a major problem I'm having and I've tried most fixes like updating drivers, turning off fast startup, etc. Also, I used BlueScreenView (third-party software) to see what's causing the blue screens. I've found that the stopcode is "0x000001d3" and that
    it's caused by"Qualcomm Atheros Extensible Wireless LAN device driver", so I updated the driver of my network adpater hoping to fix the problem, only to find out that it didn't. Every time it blue screens, it's the same stopcode and driver. By the way here
    are my computer specs:

    • ASUS Transformer Book Flip TP200SA
    • Running Windows 10 Version 1703 (64-bit)
    • Intel Celeron N3050 Processor (2.16GHz, 2-Core)
    • Intel HD Graphics
    • 4GB RAM
    • 64GB Storage (it isn't a HDD nor SSD, I think it's flash storage)

    I have also been checking regularly for malware and I couldn't find any (I use Avast Free). I would appreciate it if somebody could help me with this issue and leave a suggestion. Thanks!

    EDIT: I'm actually using Windows 10 version 10240 (not 1703)
     
    Ethan Z., Nov 13, 2022
    #2
  3. My PC keeps blue screening when playing games

    Hi Dyari,

    thanks for your reply.

    I have done everything you have suggested and still I will blue screen when gaming only.

    I then reinstalled windows, and followed your steps again and still experiencing the same issues.

    Also I was not overclocking ever. The blue screens occurred while at stock speeds.

    Apologies I forgot to mention my motherboard is ASUS ROG STRIX B550-F GAMING.

    Regards,

    Callan
     
    Callan Gil, Nov 13, 2022
    #3
  4. My computer keeps blue screening randomly mostly when I play games

    BSOD When playing games

    Hi Jackson,

    Thank you for contacting Microsoft Community.

    Please share the information requested below:

    • Does the BSOD occur while playing a particular game?
    • Is the game downloaded from Windows Store?

    I suggest you to update the Graphic Card drivers by following the steps provided below and check if it helps.

    • Press Windows key + X, select Device Manager.
    • Expand Display Adapters.
    • Right click on the driver and select Update Driver Software.
    • Follow the on-screen prompts to update.

    Refer the link below for more information:

    Troubleshoot blue screen errors - Microsoft Support

    Hope this helps. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, Nov 13, 2022
    #4
Thema:

My computer keeps blue screening randomly mostly when I play games

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