Windows 10: My computer keeps crashing and bringing a blue screen with a frowny face. I keep getting a...

Stop code HYPERVISOR_ERROR

:)

 

Computer automatically shuts down with a stop run error message to a blue screen with a frowny face

My computer automatically shuts down with a stop run error message to a blue screen with a frowny face. What is causing this and how can I fix it. I have ran for malware and viruses.

***Subject edited for clarity by the moderator.***

 

Windows 10 keeps crashing

Hi,

There are many possible reasons why the computer will keeps on crashing. One of which is missing or corrupted system files. For us to further isolate the issue, we suggest answering the following questions:

• What exactly are you accessing/doing when the computer crashes?
• Were you still able to login to the computer after it happens?
• Can you send us a screenshot of the error messages or mini dump that you've received?

In the meantime, if you're seeing a blue screen when the computer crashes, we suggest following the steps on this article:
Troubleshoot blue screen errors. Kindly choose the appropriate answer to the category
"When did you get the error?".

We'll wait for your response on this matter.

 

Blue Screens & Computer Crashes

I keep getting Blue Screens that crash my computer. Many different "codes" come up to tell support techs. Many trusted techs tried by remote access to my computer. None succeded(sp?). I came to the Community and found several suggestions and a tech came
on to chat and was authorized to gain remote access. Afterwards, I had no blue screen crashes for a day & just now had another blue screen.

Can someone help?