Windows 10: My computer keeps crashing and I can't identify the cause

I've had issues with crashes for almost a year and I've identified and solved most of them, but the most recent set of crashes are instant and the event viewer isn't much help.Log Name: SystemSource: Microsoft-Windows-WHEA-LoggerDate: 1/28/2025 12:29:27 PMEvent ID: 1Task Category: NoneLevel: ErrorKeywords: WHEA Error Event LogsUser: LOCAL SERVICEComputer: DESKTOP-6QV43O1Description:A fatal hardware error has occurred. A record describing the condition is contained in the data section of this event.Event Xml: 1 0 2 0 0

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Windows 10 keeps crashing

Hi,

There are many possible reasons why the computer will keeps on crashing. One of which is missing or corrupted system files. For us to further isolate the issue, we suggest answering the following questions:

• What exactly are you accessing/doing when the computer crashes?
• Were you still able to login to the computer after it happens?
• Can you send us a screenshot of the error messages or mini dump that you've received?

In the meantime, if you're seeing a blue screen when the computer crashes, we suggest following the steps on this article:
Troubleshoot blue screen errors. Kindly choose the appropriate answer to the category
"When did you get the error?".

We'll wait for your response on this matter.

 

Computer keeps crashing

when its in the l last step of installing windows vista it crashes i think its a hardware issue because the is the second disk it has done it on ( i returned the other one) any help would be great system is in the system specs its windows vista ultimate also

 

ASUS Computer Keeps on Crashing

Hi,



Thank you for writing to Microsoft Community Forums.



I appreciate the efforts taken by you in resolving the issue. I understand that your PC keeps crashing. I’ll
certainly assist you with the issue.



However, please let us know:

• 
  When exactly does the computer crash?
  
• 
  Which build version of Windows 10 is installed on the computer? To check type:
  winver in the search bar on the Taskbar and hit
  Enter.
  
• 
  May I know the update that was installed recently? To check go to
  Start >> Settings >> Update & Security >>
  Windows Update >> View update history.
  

As per the description provided by you, it seems that the Intel Graphics drivers is causing the issue. As you have already uninstalled it, I would
suggest you to download the
Intel® Driver & Support Assistant and install it. This will automatically detect the drivers and install them.



You may also want to refer the steps mentioned in the article
Troubleshoot
blue screen errors.



If the PC crashes again,
I would suggest you to share the dump files so that we can analyze them and get to the root cause of the issue. To share the files Navigate to
C:\Windows\Minidump, upload the files to OneDrive and share the OneDrive link.



Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator