Windows 10: My computer keeps crashing and I need help fixing it

Error message from reliability monitorProblem Event Name: LiveKernelEventCode: 117Parameter 1: ffffcb0d7178c010Parameter 2: fffff80266a771a0Parameter 3: 0Parameter 4: ffffcb0d6f432080OS version: 10_0_26100Service Pack: 0_0Product: 768_1OS Version: 10.0.26100.2.0.0.768.101Locale ID: 4105

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Computer keeps crashing

when its in the l last step of installing windows vista it crashes i think its a hardware issue because the is the second disk it has done it on ( i returned the other one) any help would be great system is in the system specs its windows vista ultimate also

 

Windows 10 keeps crashing

Hi,

There are many possible reasons why the computer will keeps on crashing. One of which is missing or corrupted system files. For us to further isolate the issue, we suggest answering the following questions:

• What exactly are you accessing/doing when the computer crashes?
• Were you still able to login to the computer after it happens?
• Can you send us a screenshot of the error messages or mini dump that you've received?

In the meantime, if you're seeing a blue screen when the computer crashes, we suggest following the steps on this article:
Troubleshoot blue screen errors. Kindly choose the appropriate answer to the category
"When did you get the error?".

We'll wait for your response on this matter.

 

Computer/Display keeps on crashing

Hi Julien,

Thank you for posting your query in Microsoft Community.

I understand your concerned. Let me help you to fix the issue.

To understand the issue better I would like to know, which game are you trying to play?

Let’s try simple troubleshooting steps and check if this helps in resolving the issue. Follow the below steps:

Method 1.

I recommend you to uninstall/reinstall the display adapter driver and check. Follow the below steps:

• 
  Press Windows key + X and click on
  Device manager.
  
• 
  Locate for display adapter and click on it to expand.
  
• 
  Right click on the device and click on
  uninstall.
  
• 
  Once you are done uninstalling the driver, restart the computer. It will automatically install the generic display adapter driver.
  

If this doesn’t help to fix the issue. I suggest you to update the display adapter driver. Skip step3 from the above steps and right click on the
device and click on update.

Method 2.

If the above method did not help to fix the issue, I would suggest you to
go to the AMD manufacturer website and download the latest display adapter driver. If the display driver is not available for Windows 10, try installing the available driver in compatibility mode and check.

http://support.amd.com/en-us/download

• 
  Right-click on the setup file of the driver and select Properties.
  
• 
  Select Compatibility tab.
  
• 
  Check Run this program in Compatibility mode.
  
• 
  Let the driver install and then check the functionality.
  

Hope it helps. Keep posting us with the status we will be glad to help you.