Windows 10: My computer keeps crashing and resetting to this screen. I’ve been attempting to fix this...

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:)

 

Windows 10 keeps crashing

Hi,

There are many possible reasons why the computer will keeps on crashing. One of which is missing or corrupted system files. For us to further isolate the issue, we suggest answering the following questions:

• What exactly are you accessing/doing when the computer crashes?
• Were you still able to login to the computer after it happens?
• Can you send us a screenshot of the error messages or mini dump that you've received?

In the meantime, if you're seeing a blue screen when the computer crashes, we suggest following the steps on this article:
Troubleshoot blue screen errors. Kindly choose the appropriate answer to the category
"When did you get the error?".

We'll wait for your response on this matter.

 

Best way to keep vista clean and healthy

Yeah just caught it there.

I'm going to attempt to have a step by step guide on how to use these programs efficiently.

 

Google Chrome keeps resetting bookmarks position

Can you list what tasks/steps you've done thus far in your attempt to resolve it?

Have you logged off your profile (if using Sync) and done a complete wipe of the browser?

How about uninstall and then wipe any remaining data?

Do you have another device you can sort on that it works fine or you could test with?