Windows 10: My computer keeps freezing and going to black screen along with some other issues I mention...

My computer keeps freezing and then just goes to black. I have to press the power button to get it to turn off, sometimes I have to hold it down until it turns off other time I don't. Also when I turn off the computer overnight and turn it back on in the morning the bottom part of my screen has a bunch of issues for the first minute or 2. the crashes happen when I play games or sometimes when I'm just on the internet watching Youtube videos or streams.When it shuts off and I turn it back on I check the event viewer and its always the sameThe critical error is event ID 41 Kernal Powerand all th

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Screen keeps going black for a second

Hi,

Sorry for the delay in replying.

Suggest you to follow the steps from this article to check if that helps.

Troubleshoot black screen problems: https://support.microsoft.com/en-us/help/14106/windows-10-troubleshoot-black-screen-problems

Keep us informed to help you further.

 

PC Keeps freezing/going to black screen on Windows 10

Hi,

Thank you for being a part of Windows 10.

We are sorry for the inconvenience cause to you.

I understand that you have installed all the latest drivers.

Before proceeding, we need more information to help you better.

1) Is the computer connected to domain?

2) Have you installed any third party applications/software in your computer? (To check if it generates the event 56 in event viewer)

You may follow the below suggestions until you reply to us with the required information and check if it helps.

As you get black screen, I suggest you to refer to the below help article on how to troubleshoot the black screen problems.

Troubleshoot black screen problems

http://windows.microsoft.com/en-us/windows-10/troubleshoot-black-screen-problems

Since the computer is freezing randomly, you may try to run the system maintenance troubleshooter which will find up unused files, shortcuts and perform maintenance tasks.

• 
  Press Windows + X keys on the keyboard and select
  Control Panel
  
• 
  Type Troubleshooting in the search bar on the
  Control Panel.
  
• 
  Click on View all on the left navigation pane.
  
• 
  Click on System maintenance.
  
• 
  Click on Advanced on the System maintenance
  dialog box and click on Run as administrator (Enter the credentials if required).
  
• 
  Click on Next and follow onscreen instruction complete the
  System maintenance troubleshooter.
  

Kindly let us know if you need any further assistance with the issue. We are glad to assist you.

Thank you.

 

I am having black screen issue with Lenovo all in one pc.

Hi Antony,

This issue may occur due to corrupted system files running on your computer. For better assistance, we would like to ask the following:

• Have you made any recent changes on your computer prior to the issue?
• Is there an error message displayed when experiencing the black screen?

Meanwhile, we recommend that you follow the troubleshooting steps provided on this article:
Troubleshoot black screen or blank screen errors. Based on your description, we suggest that you focus
on the steps under this section: I see a black or blank screen after signing in to Windows 10.

We'll keep an eye out for your response.