Windows 10: My computer keeps freezing, I keep seeing this in the Event Log

Discus and support My computer keeps freezing, I keep seeing this in the Event Log in Windows 10 Gaming to solve the problem; Event 4311, NetbtInitialization failed because the driver device could not be created. Use the string "025041000001" to identify the interface for... Discussion in 'Windows 10 Gaming' started by KentDoan, Mar 14, 2023.

  1. KENTDOAN
    KentDoan Win User

    My computer keeps freezing, I keep seeing this in the Event Log


    Event 4311, NetbtInitialization failed because the driver device could not be created. Use the string "025041000001" to identify the interface for which initialization failed. It represents the MAC address of the failed interface or the Globally Unique Interface Identifier GUID if NetBT was unable to map from GUID to MAC address. If n

    :)
     
    KentDoan, Mar 14, 2023
    #1
  2. THEMAILMAN78
    TheMailMan78 Win User

    Computer Keeps Freezing

    Post the error that happen right before a freeze.
     
    TheMailMan78, Mar 14, 2023
    #2
  3. ARIES117
    aries117 Win User
    Computer Keeps Freezing

    It froze again, and the common problem I see throughout most of the freezes is a driver atksgt.sys being blocked from loading. It is related to Tages Protection from Tages SA and it says it has a driver that is installed that causes stability problems with my system. It says it will be disabled but I think this is why my pc keeps freezing. Any suggestions as to what it may be for and/or if I can get rid of it and how?

    I never downloaded a program from Tages SA so I am not sure what it could be from.
     
    aries117, Mar 14, 2023
    #3
  4. MAYRA AQU
    Mayra Aqu Win User

    My computer keeps freezing, I keep seeing this in the Event Log

    Windows 10 Computer Randomly Freezes

    Hi,

    Listed below are some possibilities why the computer keeps on freezing:

    • Outdated drivers.
    • Virus and malware.
    • Corrupted system files.

    We suggest performing the steps on this article that can help resolve the issue.

    Get back to us if you have other concerns.
     
    Mayra Aqu, Mar 14, 2023
    #4
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My computer keeps freezing, I keep seeing this in the Event Log

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