Windows 10: My computer randomly shuts down when i press certain combination of keys, and my keyboard...

Hello im having 2 really annoying problems with my keyboardfirst, its awful to type with it, the keys either dont work and the letters dont even come out sometimes i have to press them down just for a single letter to appear or they stop working completely, or even when i just tap the key, the PC thinks im holding the key downand second, certain combination of my keys randomly put my PC to sleep mode, sometimes if i press the key combo again it turns back on or i have to press the power button, most of the time it causes me to lose connection when im playing online, is there any way to fix thi

:)

 

Certain programs make my computer act as if certain keys are pressed down

Hello,

Recently, I've been having a very strange issue: while running certain programs, my computer suddenly begins to act as if certain keys on my keyboard are being pressed. In the beginning, it acted as though the CTRL key was pressed (ex: pressing "w" executes
the "CTRL + w" command). Now, it acts as though my "c" and "v" keys are being pressed (when typing, a string of cs and vs are rapidly typed across the screen). Opening the onscreen keyboard confirms that my computer thinks that the keys are being pressed.
Only restarting my pc temporarily fixes the issue. Here's what I've done to try to remedy it:

• press both CTRL keys for 15 seconds
  
• turn off sticky keys, toggle keys, and filter keys
  
• switch out my keyboard
  
• plug my keyboard into a different usb port
  
• uninstall and reinstall my keyboard drivers
  
• hold CTRL + Shift for 15 seconds
  
• reinstall windows
  
• run system file checker
  
• enter safe mode
  
• uninstall and reinstall all of my usb drivers
  
• check for malware
  

The problem with the CTRL key happened no matter what program I was using, but the problems with the c and v keys have only started while playing a game. Any help in fixing this issue would be greatly appreciated. Thanks!

 

Certain keys on the keyboard are not working properly.

Hi Russell,

Thank you for posting your question in the Microsoft Community.

I understand that certain keys on the keyboard are not working properly on the pc. I will try to help you with this issue.

Please answer these questions to get more clarity on this issue:

• 
  Did you make any changes to the pc prior to this issue?
  
• 
  Have you installed all pending updates on the pc?
  
• 
  Have you performed a full pc virus scan on the system recently?
  

Suggest you to launch the on-screen keyboard to check if the issue persists.

Follow these steps to launch the On-screen keyboard:

• 
  Press “Windows key + R” to get the run window.
  
• 
  Type “osk” and hit enter to launch the On-screen keyboard and check if this helps.
  

Also suggest you to install any pending Windows updates on the pc to check if that helps.
Updates are additions to software that can help prevent or fix problems, improve how your computer works, or enhance your computing experience.

Further, you may also boot the computer in a clean boot state and check if the issue persists. When you start Microsoft Windows, typically there are several programs that start automatically and run in the background that may interfere with the system.
These programs may include antivirus and system utility programs. When you perform a clean startup procedure, you prevent these programs from starting automatically.

How to troubleshoot a problem by performing a clean boot in Windows: (Applies to Windows 10)
How to perform a clean boot in Windows - Microsoft Support

Note: After you have finished troubleshooting, follow the steps under “How to reset the computer to start as usual after troubleshooting with clean boot” in the article to boot to normal startup.

Keep us informed to help you further.

 

Shift+4 key combination not working

Hi,

Thank you for posting your query on Microsoft Community.

I understand your inconvenience. We will assist you with it.

Before we proceed, we require more information to assist you better.

• Do the other combination with shift key are working?
• Did you made any changes to the computer prior to this issue?

I suggest you to update your keyboard drivers and check if it helps.

Method 1: Update keyboard drivers.

• Press Windows key + X key and click on
  Device manager.
• Click on Keyboards.
• Right-click on the Keyboards and click on
  Update driver software.

Hope this information is helpful. For any further query, feel free to contact us.

Thank you.