Windows 10: My computer reboots itself

Discus and support My computer reboots itself in Windows 10 Software and Apps to solve the problem; Thanks for coming in. Hope you are having a good day.I recently purchase a prebuilt pc. It had some issues when it came, including getting A9 code... Discussion in 'Windows 10 Software and Apps' started by JacKL7, Jan 8, 2025.

  1. JacKL7 Win User

    My computer reboots itself


    Thanks for coming in. Hope you are having a good day.I recently purchase a prebuilt pc. It had some issues when it came, including getting A9 code black screen when attempting to enter into BIOS.However, it started to reboot itself soon after, around once every week or so. I have attached the dmp file.Much appreciated if anyone could figure out what's going on.https://1drv.ms/f/c/a07e3617f577fc9b/EmYGRkSvQlNPlCFYXYCHWLwBAeez5CXFqDuipPIx7R8gHA?e=ty3ccI

    :)
     
    JacKL7, Jan 8, 2025
    #1
  2. Nikhar_K Win User

    The computer has rebooted from a bugcheck.

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that your computer has rebooted from a bugcheck. I’ll certainly assist you with the issue.



    However, please let us know:



    1. When exactly are you receiving the error?
    2. What is the make and model of the computer?
    3. Are you aware of any changes made to the computer prior to this issue?
    4. Which build version of Windows 10 is installed on the computer? Refer Which version of Windows operating system am I running?

    If you are receiving a Blue Screen error, I would suggest you to share the dump files so that we can analyze them and get to the root cause of the issue. To share the files Navigate to C:\Windows\Minidump, upload the files to OneDrive and share the OneDrive link.



    Meanwhile, I would suggest you to remove any external devices attached to the computer apart from keyboard and mouse and check if that helps.



    I would suggest you to refer the troubleshooting steps mentioned in the article Troubleshoot blue screen errors.



    Let us know how it goes.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Jan 8, 2025
    #2
  3. Sharief K Win User
    Windows 10 endless loop reboot

    Hi,

    • Have you checked if the hard disk is set as first boot device in the BIOS?
    • Which version of Windows is installed on the computer?
    • What did the HP supported suggested you to fix the issue?

    I suggest you to follow the steps provided in the following article and check if it helps.

    Redirecting

    If the issue persists, please get back to us with the more information about the interaction with HP support and the outcome of the issue.
     
    Sharief K, Jan 8, 2025
    #3
  4. My computer reboots itself

    No more touchpad for my laptop since upgrading to Windows 10

    Hi Derek,

    I would suggest the following steps :

    • Press Windows + X
    • Click on Device Manager
    • Right click on TouchPad drivers in the list.
    • Choose Upgrade Drivers
    • Reboot computer

    Check if this helped to fix the issue.
     
    Vinod Archak, Jan 8, 2025
    #4
Thema:

My computer reboots itself

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