Windows 10: My computer running Windows10 can't detect my LaCie external hard drive

I know this is a common issue with this hard drive, as other people have reported this online, but I can't seem to find a solution for it. When I check device manager, it shows up their, but it doesn't show up in files. Does anyone know how to solve this? I know it's a hard drive specific problem because I have another external hard drive which works just fine.

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:)

 

Detecting but Wont Open LaCie External Hard Drive


I have a LaCie external hard drive (this one here) that was given to me by a friend, and for one reason or another W10 wont show the external drive as an option under Devices and Drives when selecting "This PC" or My Computer. I can see my SSD with the OS and the internal 2nd drive but not the LaCie. The only place it shows that it knows a drive is connected is in the task bar where it gives the option to eject the drive and in "Devices and Printers". And selecting the drive from there doesn't provide many options, it just opens the properties window for the drive. I don't even see anything telling me what format the drive is, but I have a sneaking suspicion its formatted for a Mac. Is there a way I can get this drive to show on my computer?

The only thing I can think of is to try installing some firmware updates from LaCie's website, but since this drive contains film footage (that im not sure has been backed up or not so its possible this is the only copy of the footage) I want to be absolutely certain that installing the firmware wont erase anything on the drive.

 

lacie external hard drive

since I installed windows 10 I cant use my LaCie external hardrive, to access pictures, from way back.

 

External drive in now incompatible with Windows 10 UPgrade

Hi,

Please answer these questions to assist you better.

Is LaCie external drive detected in Device Manager?

I suggest you to update LaCie external drive drivers in Device manager and check. If issue persists install driver in Compatible mode.

Compatibility mode

Follow the steps below on how to install driver in compatibility mode:

1. Download the driver from the manufacturer’s website and save it on your local disk.

2. Right click on the setup file of the driver and select “Properties”.

3. Select “Compatibility” Tab.

4. Place a check mark next to “Run this program in Compatibility mode” and select operating system from the drop down list.

5. Let the driver install and then check the functionality.

Do let us know if you are able to back up files in LaCie external drive. Thank you.