Windows 10: My computer says it is connected to the Internet, but all of my programs say otherwise.

We recently upgraded to fiber-optic internet, and all of the other devices in the house work fine. My desktop, on the other hand, has issues. The computer itself, in Settings and Control Panel, says that my computer's ethernet connection is connected to the internet. However, when I try to search something in a browser, Edge, Opera GX, Google Chrome, etc. They all say that I have no internet and give the error of ERR_CONNECTION_REFUSED. Discord will not load, Steam says that it is offline, and I have tried resetting my network adapters, resetting my network, and running Windows Network Diagnos

:)

 

Computer says not connected to Internet even after connected to Internet

Hi Mark,



Thank you for writing to Microsoft Community Forums.



I understand that applications show that you are not connected to Internet. I’ll certainly help you with this issue.



However, please let us know:

• How is the computer connected to Internet i.e. Ethernet or Wi-Fi?
  
• Are you aware of any changes made on the computer prior to this issue?
  
• Which build version of Windows 10 is installed on the computer? To check type:
  winver in the search bar on the Taskbar and hit
  Enter.
  

I would suggest you to try changing the network connection i.e. if the computer is connected to Internet through Wi-Fi, try using Ethernet and check if that helps.



You may also want to refer the troubleshooting steps mentioned in the article
Fix network connection issues in Windows.



Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Network Settings says No Internet Connection, But...


I've tried unselecting the option but I didn't fix the issue - nor could I see why it would.

The following things connect to the internet fine:

• Microsoft Edge (new IE)
• Chrome
• Skype
• Steam's browser and Steam multiplayer games
• League of Legends launcher, patcher, PVP.net and game client
• Battle.net
• Pretty much everything

What doesn't work:

• Network Center (says I'm not connected)
• Windows Live Mail (logging in)
• Outlook (logging in)
• Notepad 8 (logging in)
• User Accounts (logging in)

The issue seems to affect any Microsoft product that tries to connect to Live.

 

Internet says it is connected but won't work


Summary: My windows 10 computer says the network has internet access, but I can't actually access anything on the internet. I know the internet is working because I have multiple other devices connecting, including a windows 7 computer. The computer can also see each other over the network.

The computer connects via an ethernet connection.

Things I have tried:
ipconfig/release
ipconfig/renew
ipconfig/flushdns
ipconfig/registerdns
resetting the modem
safe mode with network
system restore

Background: Windows 10 had been running well until about a week ago. I had a momentary power outage and lost internet access to all devices. I was able to reconnect most things via restarting. The windows 10 computer didn't reconnect until I did the ipconfig/renew command. I had no other problems until the computer stopped connecting two days ago.

I'm not sure if the event is related.

At the moment I'm not sure of what else to try except uninstalling/reinstalling windows, but I'm hoping to avoid that step.

Thank you very much for your help.