Windows 10: my computer screen is dark

my computer screen is dark with internet explorer 11

:)

 

computer screen goes dark

Hi,

Thank you for getting back with reply. Let me help you in resolving the issue.

I suggest you to perform a System Restore from WinRE mode. To perform System Restore, follow the steps:

• 
  Insert media such as (DVD or flash drive) and press F12 key and click on change default or other options which is at the bottom of the screen.
  
• 
  In the next screen click on troubleshoot option, this will display you different WinRE (Windows Recovery Environment) options to resolve issues with the computer when it is in no boot state.
  
• 
  Now Click on System Restore, this will open up a Wizard and restore to a point when the computer was working fine.
  
• 
  Follow the on-screen instructions.
  

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

 

Dark Screen

Hi Adrienne,

The challenges that you are having with the screen of your computer may be hardware-related. However, we cannot cross out the fact that it may still be software-related. Having said that, we may go through a series of troubleshooting steps that are more
focused on the software aspect of your computer. Before we proceed, let us isolate the issue by answering the following questions:

• When did you start to notice the issue with the brightness on your computer?
• Were there any recent changes made on your computer?

We also suggest that you update the display drivers of your computer. Here is a
link
that will direct you to a page that contains the steps on how to do so.

Any update from you is highly appreciated.

 

computer screen goes dark

Unfortunately my computer won't stay on long enough to try the suggestion. It just goes dark with no warning, can't get it to stay on for more than about 5 minutes.