Windows 10: My computer screen keeps going black and the fans will go faster... please help.

so, my computer will go black and kick the fans in to hyper drive.I am still able to hear audio for a few seconds and then I cannot what do I do?

:)

 

Screen keeps going black for a second

Hi,

Sorry for the delay in replying.

Suggest you to follow the steps from this article to check if that helps.

Troubleshoot black screen problems: Troubleshooting black or blank screens in Windows - Microsoft Support

Keep us informed to help you further.

 

Black Screen after Log on


Computer boots to windows log on,have no password here.After a minute on log on it go to a black screen,stays there forever. I can get to Task Manager from black Screen,lost on what to do next. Just want my Windows 10 back, not sure what caused this problem. Any Suggestion on what my next step should be?*Sad

 

Fan speed too high and receives black screen

Hi,

I appreciate if you could answer to a few questions to narrow down to the issue.

• What is the make and model of the computer?
• What was the reason for you to perform a reset?
• Does that mean you receive black screen on the desktop?
  

First let us troubleshoot for the black screen issue and as an initial troubleshooting step, I suggest you to refer to the article provided below and check if that helps.

https://support.microsoft.com/en-us/help/14106/windows-10-troubleshoot-black-screen-problems

Once done with that, let’s check the cause for the fan speed.

a. While on the desktop, right-click on the taskbar, click on
Task Manager.

b. Click on the Processes tab and check if any processes that is running high.

If none of the process is running high then I suggest you to update the graphics card driver and check if it resolves the issue.

1. Press “Windows key + X” and click on “Device
Manager”.

2. In the list of devices, you should see the Display Drivers.

3. Right click on the device and then select "Uninstall".

4. In the uninstall dialog, make sure you select the option to delete the driver package from the system. This causes the driver package installed earlier to be deleted.

5. In the Action menu of Device manager, select “Scan for Hardware changes” option. This will cause the device driver to be reinstalled. Once the driver is installed, close all windows and restart the computer.

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.