Windows 10: My computer shuts down automatically every one hour

Please help, my windows 10 computer shuts down every 1 hour. There were times that i was doing some school works and also when playing games and it automatically says "shutting down". What can I do?? PLEASE HELP!!!! T_T

:)

 

My Computer Keeps Shutting Down By Itself But Not Infected Or Hacked.

Hi Ethan,

There several reasons why your computer is shutting down automatically. For us to provide you the proper troubleshooting steps, kindly answer the questions below:

• Were there any changes made on your computer before encountering the issue?
• Are you encountering an error message when your computer automatically shuts down? If so, what is the error message that you're getting?
  
• Does the issue occur when you're performing a specific task on your computer or does it occur randomly?
• What are the troubleshooting steps that you've done so far?

 

Computer (Pc) Automatically shuts off

Hi,

I will be glad to help you with the issue you have with the computer. I understand the frustration when things don't work the way it should.

Did you make any changes on the computer prior to the issue?

I would suggest you to follow the steps mentioned below:

Method 1:

Power troubleshooter will automatically fix some common issues with Power Plans. Run the Power troubleshooter to adjust your computer's power settings. The Power troubleshooter checks things like your computer's timeout settings, which determine how long
the computer waits before turning off the monitor display or entering sleep mode. Adjusting these settings can help you conserve power and extend your computer's battery life.

• Press Windows key + R and type Troubleshooting.
• Select Troubleshooting.
• Click on Power and follow the onscreen steps.

Method 2:

Check if the issue persists in safe mode. If the issue does not persist in safe mode then check if the issue persists in clean boot.

Step 1: Safe mode

Safe mode starts Windows with a limited set of files and drivers. Startup programs don't run in safe mode, and only the basic drivers needed to start
Windows are installed.

Refer the link.

Get to safe mode and other startup settings in Windows 10

https://support.microsoft.com/en-us...mode-and-other-startup-settings-in-windows-10

Step 2: Clean Boot

I suggest you to place the computer in a Clean Boot and check if it helps.

To know how to place the computer in Clean Boot I suggest you to follow the below link.

How to perform a clean boot in Windows

Note: Reset the computer back to Normal Mode once you are done with the troubleshooting by following the section "How to reset the computer to start normally after clean boot troubleshooting" from the same
article.

Please reply with the results. I will be glad to help you further.

 

Computer Shut Down automatically

Hi,

Thank you for posting in Microsoft Community.

To understand the issue better, I suggest you to answer the below questions.

• Did you make any hardware changes prior to the issue?
• What is the make and model of your PC?

You may use Windows 10 installation disc/USB to
perform automatic repair by creating a Media Creation Tool. Use the link below to create the media tool.

Refer: Windows 10 herunterladen

Note: Before performing the Automatic repair please go through the above link and follow the steps.

Perform the Automatic repair:

• 
  When your computer starts, wait for the manufacturer logo to check the option for boot menu, it will usually be
  F12.
  
• 
  The boot menu key might differ with each manufacturer. If you are unable to find the boot menu key, you may refer the user manual.
  
• 
  Restart the computer, when the manufacturer's logo is displayed, keep pressing the
  Boot menu option key to enter the boot menu and change the boot option to
  CD\DVD ROM.
  
• 
  After you boot your computer using Windows 10 DVD or System Repair Disc, a black screen appears with gray text "Press any key to boot from CD or DVD". Press any key.
  
• 
  Select the correct time and
  Keyboard type.
  
• 
  Click Repair your computer in the lower left corner
  
• 
  Click on Troubleshooting, advanced option and then click
  Automatic repair.
  

Keep us informed if the issue is resolved. We are glad to help you further.