Windows 10: My computer thinks the mouse is scrolling up when it's not

Summary: My computer often thinks I am scrolling up on my mouse, even if a mouse isn't attached.Two different scenarios with weird behaviors:ONE1. Disconnect the mouse2. Windows -> Settings -> press "page down" repeatedlyExpect: the page should scroll down and stay downActual: the page quickly bounces down up bounces to the top againTWO1. Disconnect the mouse2. Open Firefox3. Press controlExpect: No effectActual: The zoom factor increases as long as Control is held down. It behaves as though I was pressing control-+ or control-scroll upNotes: I have swapped in different keyboards and m

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How do I change scroll direction of a mouse NOT listed under Mice?

Thanks; yes, those are great directions and did work to change the direction of the wired mouse that came with the computer. But the mouse I'm using doesn't show up as a mouse in the hardware list, so I can't follow the rest of those steps. I need the mouse to appear on the list of mice in order to complete this sequence.

 

Mouse Scroll Jumps

Hello Nate,

It is possible that the Vertical Scrolling is set to a higher numeric value. To assist you with your concern I would suggest checking the Vertical Scrolling to isolate the issue. Just follow these steps to isolate the issue.

• Press the Windows key and go to Settings.
• Click Devices and go to Mouse.
• Click on Additional mouse options.
• Click on the Wheel tab.
• Put a bullet on Roll the wheel one notch to scroll and change the numeric value to 2 or 3 (Depending on your preference.)
• Click Apply, then OK.

Check if this will resolve the issue.

Let us know how it goes.

Regards.

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How do I change scroll direction of a mouse NOT listed under Mice?

I have a new computer (Dell) and have never before had a PC (Macs only). I connected my favorite mouse, a Logitech M325, and it's working in the normal way. But I want to change the scroll direction to Natural Scrolling - what I'm used to. I've followed the directions available online. Under Mice - Hardware in Control Panel, there's just one mouse listed, an HID-Compliant mouse. First, I assumed that was the one I was using, so I changed it. Turns out that applied to the wired mouse that came with the computer and its scroll direction was successfully changed, as I found out when I plugged it back in. So these directions would work with my computer, but my mouse just isn't showing up as an HID-compliant mouse in the Mice area. I think I found it though...listed as a keyboard. And keyboards don't appear to have a path with a numeric string where I could change the digit to reverse scrolling. I'd appreciate any suggestions on how to fix the scrolling - either how to get my mouse to show up in the Control Panel as a mouse, or a work-around. Thanks.