Windows 10: My computer was locked up when I was trying to download ultraviewer

Hello, My computer was locked up when I was trying to download ultraviewer

:)

 

Is Ultraview a scam program?

UltraViewer is just a remote support software. Itself not a scam or harmful program. But the technician who contacted you may be a scammer. So do not allow him to remote control your computer if you could not verify his identification.

 

Random Auto-Locking of Computer Screen

Nobody suggested checking out Event Viewer?

When your computer randomly locks, search for, and open: Event Viewer

Under Windows Logs, Check out:
• Application
• Security, and
• System

See if you can find something that states anything that could be related to your computer locking. The newest events are listed at the top of each section, so finding an event log would be pretty easy to find. Hopefully we can find what is causing the computer to lock.

 

Computer stuck at lock screen and after Anniversary Update on Windows 10

Hi,

Do let us know if you are able to see any error message/ error code with locking the computer.

Let us try the below steps to unlock and check if it helps.

• I suggest you to restart the computer, try to unlock and check if the issue persists.
• Use On-screen keyboard to type in your password and check if it helps.

Click on the Ease of access on the lock screen at the right-bottom corner, turn on
On-screen keyboard to type the password.

Hope it helps. Try the above and update us the status of unlocking the device for further assistance.

Thank you.