Windows 10: My computer will automatically go to the “choose an option” screen and have read and tried...

My computer will automatically go to the “choose an option” screen and have read and tried steps on other threads but non is working

:)

 

My screen only shows the "choose an option" screen.

Hi,



Thank you for updating us. Let me help you.



I suggest you to perform an automatic repair and check if it helps.

Step 1: Create ISO for Windows 10



You may also refer to the article mentioned below to for downloading Windows 10 on your computer.

Download Windows 10



Step 2: Perform an Automatic repair

The Automatic repair can detect and fix the issues that prevent the computer from working normally.

After you have a Windows 10 installation disc/USB, follow these steps:

• 
  When your computer starts, wait for the manufacturer logo to check the option for boot menu, it will usually be F12.
  
• 
  The boot menu key might differ with each manufacturer. If you are unable to find the boot menu key, you may refer the user manual.
  
• 
  Restart the computer, when the manufacturer's logo is displayed, keep pressing the Boot menu option key to enter the boot menu and change the boot option to CD\DVD ROM (in case you create DVD). Select USB in case
  you create USB.
  
• 
  After you boot your computer using Windows DVD or System Repair Disc, a black screen appears with gray text "Press any key to boot from CD or DVD". Press any key.
  
• 
  Select the correct time and Keyboard type.
  
• 
  Click Repair your computer in the lower left corner.
  
• 
  Click on Troubleshooting, advanced option and then click Startup Repair.
  

Step 3

If automatic repair doesn’t help to repair the startup files, you may try to repair them using these commands through Command Prompt under Advance Options.



Refer to the steps:

• 
  After you boot your computer using Windows 8 DVD
  or System Repair Disc, a black screen appears with gray text "Press any key to boot from CD or DVD". Press any key.
  
• 
  Select the correct time and Keyboard type.
  
• 
  Click Repair your computer in the lower left corner.
  
• 
  Select Troubleshoot from
  Choose an option screen.
  
• 
  Click Advanced options in Troubleshoot screen.
  
• 
  Click on command Prompt.
  
• 
  Type these following commands and hit enter after each line of command:
  

Bootrec /fixmbr

Bootrec /fixboot

Bootrec /scanos

Bootrec /rebuildbcd

Check if it resolves the issue.



I hope the information helps. If you need any further assistance, please feel free to contact us again. We will be happy to assist you accordingly.

 

Automatic repair loop, Choose an Option screen but keyboard unresponsive

Everytime I boot my computer it always go for automatic repair, then Choose an option, but then the keyboard is totally unresponsive.. my keyboard is totally fine.. how do Get rid of this annoying automatic repair? I've tried to boot with installation disk,
but it goes back to Choose an option screen with the keyboard being unresponsive again.

 

Choose an Option menu

Hello,

Thank you for your interest in Windows 10.

As per the issue description you are unable to boot to the desktop screen and getting black screen while upgrading to Windows 10. If you get stuck while updating then I would suggest you to perform Automatic repair.

Step 1: Create ISO for Windows 10



You may also refer to the article mentioned below to for downloading Windows 10 on your computer.

Download Windows 10



Step 2: Perform an Automatic repair

The Automatic repair can detect and fix the issues that prevent the computer from working normally.

After you have a Windows 10 installation disc/USB, follow these steps:

• When your computer starts, wait for the manufacturer logo to check the option for boot menu, it will usually be F12.
• The boot menu key might differ with each manufacturer. If you are unable to find the boot menu key, you may refer the user manual.
• Restart the computer, when the manufacturer's logo is displayed, keep pressing the Boot menu option key to enter the boot menu and change the boot option to CD\DVD ROM (in case you create DVD). Select USB in case
  you create USB.
• After you boot your computer using Windows DVD or System Repair Disc, a black screen appears with gray text "Press any key to boot from CD or DVD". Press any key.
• Select the correct time and Keyboard type.
• Click Repair your computer in the lower left corner.
• Click on Troubleshooting, advanced option and then click Startup Repair.

Step 3

If automatic repair doesn’t help to repair the startup files, you may try to repair them using these commands through Command Prompt under Advance Options.



Refer to the steps:

a) After you boot your computer using
Windows 8 DVD or System Repair Disc, a black screen appears with gray text "Press any key to boot from CD or DVD". Press any key.

b) Select the correct time and Keyboard type.

c) Click Repair your computer in the lower left corner.

d) Select Troubleshoot from Choose an option
screen.

e) Click Advanced options in Troubleshoot screen.

f) Click on
command Prompt.

g) Type these following commands and hit enter after each line of command:

Bootrec /fixmbr

Bootrec /fixboot

Bootrec /scanos

Bootrec /rebuildbcd

Hope this would help. If issue still persists post back with current status of your computer and result of proposed suggestion, we will be happy to assist you.

Regards,