Windows 10: My computer will not shut down and I can't connect my monitor to it, Help?

I put my pc into sleep mode, but my monitor does not connect and my computer will not shut off even when holding the power button. How do I fix this?

:)

 

help to remote connect

not sure how to use both programs u 2 suggested, i need more helpful steps thanks

 

i have a problem to connect 2 monitors.

Hi Ron,

Thank you for posting your query in Microsoft Community.

• What changes did you make in the BIOS? As making the changes in the BIOS is only recommended by Microsoft if done by the manufacturer.
  

• How are you connecting to the 2nd monitor?

I suggest you to follow the steps from this article below:

http://windows.microsoft.com/en-IN/windows-8/how-connect-multiple-monitors

[Applies to Windows 10 as well]

Regards.

 

using a monitor to extend my screen

Hi Lou,

There are several possible reasons why your LCD monitor suddenly stopped working. It could be that the graphic driver is outdated or could be the cable used is already damaged.

For us to isolate this problem, we would like to ask the following information:

• Were there any changes made on your computer prior to the issue?
• Have you installed any updates?

In the meantime, please try the following suggestions and see if your laptop will detect the LCD monitor:

• Update the graphic card driver. Check out Update drivers in Windows 10 for the steps.
• Use another cable. Try using another VGA cable to connect the LCD monitor to the laptop.
• Connect the LCD monitor to another computer. To help us isolate the issue, try connecting the LCD monitor to a different computer.

Please let us know how it goes. We're looking forward to hearing from you.

Regards.