Windows 10: My computer won’t let me exit the Aptio setup screen

Hi my laptop suddenly froze and restarted and when it restarted it took me to the Aptio setup and when I try and exit and restart it takes me right back to this screen. My computer is an LG gram version 2.22.1284. Thank you

:)

 

2020 Aptio Setup

Hi,H4ck3r_L0rD

My name is Erik. I'm an Independent Advisor and I'll be glad to help you today.

I just look for the details regards about your concern kindly follow these steps

Kindly do this basic steps just restart your computer and see if Aptio Setup Utility stuck is disappeared. If your PC still boots up to the setup utility instead of booting in the operating system, try other solutions to check.

Kindly follow these steps

1. Restart your PC.

2. The Aptio Setup Utility main menu should appear.

3. Enter Settings and look for the ”Reset Configuration Data” or ”Factory reset” options.

4. Reset BIOS to factory data and save changes.

5. Exit Aptio and reboot your PC.

Second Option:

Step 1: Boot your Asus computer and wait for it to the Aptio Setup Utility window.

Step 2: Go to Security, expand the Secure Boot Control menu and ensure the secure boot option is disabled.

Step 3: Save and exit the tab, then restart your PC and wait for it to load Aptio Utility settings once again.

Step 4: Navigate to the Boot tab, disable these two options – Secure Boot and Fast Boot.

Step 5: Besides, enable CSM (Compatible Support Module).

Step 6: Save the change and restart the Asus computer. It should boot to the Windows operating system instead of Aptio Setup Utility.

If this issue did not help you to solve the problem please let me know so we can able to look for another workaround solutions or we can ask another expert about their suggestion

Regards,

Erik

Independent Advisor

 

My computer won’t let me exit the Aptio setup screen

Hi my laptop suddenly froze and restarted and when it restarted it took me to the Aptio setup and when I try and exit and restart it takes me right back to this screen. My computer is an LG gram version 2.22.1284. Thank you

 

Stuck on Aptio setup and launch CSM is disabled

Hi,



Thank you for writing to Microsoft Community Forums.



We understand your concern and in order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

• When you say, “I am stuck on Aptio setup utility” are you able to boot the computer to Desktop?
  
• What is the make and model of the laptop?
• What is the Windows 10 version and Build installed? (Type winver in Windows search/Run command)

In the meantime, I suggest you to refer the troubleshooting steps mentioned below and see if that helps in resolving the issue:

1. Boot your computer up and wait for it to boot into the Aptio Setup Utility.
   
2. Once in the Aptio Setup Utility, navigate to the
   Security
   
3. Expand the Secure Boot menu
   section and disable Secure Boot.
   
4. Navigate to the Save & Exit
   tab, save your changes, exit the Aptio Setup Utility,
   restart your computer and wait for it to boot into the utility once again.
   
5. Navigate to the Boot
   
   
6. Disable Secure Boot and Fast Boot
   
7. Enable CSM (Compatibility Support Module).
   
8. Navigate to the Save & Exit
   tab, save your changes, exit
   

BIOS Disclaimer: Modifying BIOS/ complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems
that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk.



We await your response.



Aditya Roy

Microsoft Community – Moderator