Windows 10: My computer’s been stuck on this screen for over 20 minutes. Any solutions to get it off...

submitted by /u/Xedefer
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:)

 

windows update stuck at installation screen and cannot get to desktop

Hi Sue,

To understand the issue better, I would like to ask some questions:

• Is the computer stuck in the Installing updates screen?
• For how long is the computer stuck in the screen?
• When was the computer last updated?
• Is the screen showing any percentage of installation?

Sometimes the installation might take a long time to install if the update is of large size. So, I suggest you to wait for sometime and check if the system boots to the desktop. If it is taking a longer time, then perform a Power Drain by following the steps
provided below:

• Shut down the Computer.
• Remove all power source (including battery if it is a laptop).
• Press and hold the power button for 15-20 seconds.
• Connect the power source and start the computer.
• After the computer boots to the desktop, suggest you to install all the pending updates.

Hope this helps. Keep us posted on the status for further assistance.

Thank you.

 

Computer not booting to desktop, stuck at Restarting screen

Hi Fred,

Thank you for posting in Community.

The issue might occur if the system is not Shut down properly. As you have already tried restarting the system several times, I suggest you to perform a Power Drain by following the steps provided below and check if it helps.

• Turn Off the computer and remove the power cable.
• Long press the Power button for 15-20 seconds.
• Plug in the power cable and switch on the computer.

Hope this helps. Keep us posted on the status for further assistance.

 

Wifi connection cutting off every 20 minutes

My internet is turning itself off about every 20 minutes, and I have to go to the network and sharing center and run troubleshoot wifi connection 3 a several times before it goes back to normal.

What I've checked:

• The internet works without fail on my phone. The problem is surely on this device.
  
• The wifi connection 3 thing on network and sharing center is the thing that always goes offline (has a red cross next to it)
  
• My intelligence... I'm pretty bad at computing so please explain this in steps.
  

I'd really appreciate it if someone could tell me how to stop this inconvenience from occurring every 10-20 minutes, its really frustrating. I need to answer questions and get more reputation on writers SE .

Thanks. By the way, I ran a scan. Its not a virus or malware, whatever else it could be.