Windows 10: My D Drive is "corrupted" and I can't factory reset my computer. The Drive Appears with a...

D Drive has a blue question mark it wont let my insert screenshotWhen trying to factory reset it gets frozen on a black screen and says please wait. I have waited over 1 day

:)

 

D drive

Hi,

Based on the details you have provided us, it appears that there might be some corrupted contents on the said partition. We can also consider that this is caused by a virus.

For us to check if a certain virus is hiding your files, kindly follow the steps below:

• Type Command prompt in the search bar.
• Type-in the following command:
  
  attrib -h -r -s /s /d D:\*.*
• Press Enter to execute the command.

If you think that there is nothing important stored in it, then we suggest that you reformat your D drive so that you can use the free space for important files.

You can follow the steps below to start with the process:

• Click on the File Explorer.
• Select This PC.
• Right-click on your D drive, then click on Format.
• Follow the on-screen process to finish formatting the partition.

Let us know how it goes so that we can further assist you.

 

How to Factory Reset Drives?

Greetings,

I recently was having issues with my PC and decided to factory reset it from a USB drive. When it was finished resetting, I had 3 drives instead of my normal 2, so I deleted the extra one. I then factory reset it once more and when it was done I had Windows
on my 1 TB drive (D instead of my 100 GB drive (C. My C: drive only has 500 MB available on it now and it says I have 111 GB of unallocated memory. How do I reset my drives back to factory settings? I have tried resetting my PC and it has only reset files
but not the drives. Any suggestions?

Thank you

 

Not enough space on Recovery (D drive.

Hi,



Thank you for writing to Microsoft Community Forums.

Please help me with the following:

1. What is the make and model number of your Computer?
   

Please note that recovery "D" is a partition on the hard drive which contains the image of the Operating system. You can use it to restore the computer back to factory settings. You should not attempt to store files in it.
If you have any data saved on the D drive, I would suggest you to move it to an external drive and to free up some space, you can follow the steps provided in the article:
Free up drive space in Windows 10.



If you are using a HP computer, then you can refer to this article:
HP and Compaq Desktop PCs - What is the Recovery (D Hard Drive?



Hope this helps.

Let us know if you got the help you needed by clicking on Yes or No.