Windows 10: My dell g15 keeps freezing up randomly and its brand new .

My computer randomly freezes and I don't Know if its windows 11 or not :/

:)

 

Windows 10 freezes randomly

I had already tried turning off fast startup, to no avail.
Will look at the list you provided, thanks. Hard to do when computer freezes on the Windows loading screen though. *Biggrin

I had tried that as well... no result.

 

My brand new Dell Inspiron 5565 is randomly restarting.

You're Not ALONE!!! I have the exact same laptop model with 16GB memory, touch screen, with a 1TB drive. Without warning, the laptop randomly restarts. I went through all these troubleshooting steps with Dell tech support and problem still hasn't been
resolved. Event Viewer shows the critical issue as a power failure, but the error is to generalized, that it could really be a number of things. The laptop is brand new, no added software or hardware changes/configurations. This is sooooo frustrating.

 

My brand new PC keeps crashing


Hi, Sorry to hear of your problem.
Basics: Do you experience these freezes only after installing additional software? Try a clean boot and check for freezes then.

There are 54 pages in this thread on random freezes..

Windows 10 freezes randomly - Windows 10 Forums

Please feel free to search the forum for (e.g.)
PC freezes
random freeze

When you've had a look thru things people have suggested and tried, if still no solution, post back with a list of what you've tried.

Good luck!