Windows 10: My desktop boots up with an unknown user account. I do not know the password for this...

My computer boots up with an unknown user and asks for a password. I do not know how this user became my login default. I therefore have no access to any files on my hard drive, which I desperately need. What can I do about this?

:)

 

forgot password for account!!!!

forgot password for account!!!!

you know when you boot up your computer... and yeha i have more than one account and I forgot the password to one of them.

is there anyway for me to get in to the account? or the account will be perminant lock if i dont remember password?

xp home

 

Unknown User Account created after upgrading to windows 10. It comes back if I delete it.

Original Title: Unknown User Account

Hello,

Since I upgraded to Windows 10 I am seeing an account that I did NOT create. So I deleted it by going into Control Panel > All Control Panel Items > User Accounts > Manage Accounts then I click on the unknown user account and delete it. That said.... It
comes back. I have also followed the below suggestions from other posts and still does not seem to work.

Let’s try simple steps and check if the user account is detecting and try removing it.

• 
  Press Windows key + R, type netplwiz and press Enter.
  
• 
  Check if the user account is appearing on the list.
  
  
• Click on user account and click on Remove. (If user account appear on the list).

Please advise.

Thank you

 

Unknown second user account


I took the free upgrade to Windows 10 about a week ago. An unknown second user has started appearing on the password log-in screen. It has the name 'smmosbvjntf'. It is easily removed from the user account box but usually reappears on the log-in screen within 24 hours.

I also get a pop up from Tweakbit which wants me to use it to clean up my computer. I'm ignoring that.

I subscribe to Eset and have scanned my laptop several timesusing the Eset scan and have come out with a completely clean bill of health.

Any suggestions of how to rid myself completely of this unknown second account user?