Windows 10: my desktop samsung all in one is stuck in BIOS

it displayed a message that there was a problem with the cmos Battery so i had it changed but it still won’t turn on and is stuck on BIOS won’t start at all

:)

 

bios

Hi all i am new in this forum, i need meanings step by step of each item listed in the bios Phoenix-Award

 

BIOS stuck in a loop.

Hello,

We would like to ask some additional information to better isolate the issue:

• Did you get any error messages?
• Have you tried to boot in Safe mode?

We suggest that you check the solutions provided on the links below:

BIOS-loop

Stuck-in-BIOS-loop

We will wait for your response.

 

windows update stuck at installation screen and cannot get to desktop

Hi Sue,

To understand the issue better, I would like to ask some questions:

• Is the computer stuck in the Installing updates screen?
• For how long is the computer stuck in the screen?
• When was the computer last updated?
• Is the screen showing any percentage of installation?

Sometimes the installation might take a long time to install if the update is of large size. So, I suggest you to wait for sometime and check if the system boots to the desktop. If it is taking a longer time, then perform a Power Drain by following the steps
provided below:

• Shut down the Computer.
• Remove all power source (including battery if it is a laptop).
• Press and hold the power button for 15-20 seconds.
• Connect the power source and start the computer.
• After the computer boots to the desktop, suggest you to install all the pending updates.

Hope this helps. Keep us posted on the status for further assistance.

Thank you.