Windows 10: My document comes up blank

I created a document that now comes up blank though the properties tell me how many bytes long it is. I think I changed a template and wonder if this has something to do with the problem

:)

 

my document that i save us coming up blank

Hi Jude,

If a saved document is coming up blank when opening it, it could be that the document is corrupted when it was saved, or that the document was not properly saved, etc. For us to isolate the issue about a document that opens up blank, kindly respond to the
question below:

• What application are you using to open or save the document?
• Is the issue specific to one document or with every document that you open?

We look forward to your response.

 

Downloads folder is the Documents folder

Hi Chris,

Thank you for posting your query on Microsoft Community.

I suggest you to Restore to Default the folders and document settings and see if it helps.

Step 1:

Please follow below steps and check if it helps.

• Go to Download folder.
• Right click on the Download Folder and go to Properties.
• In Properties go to Location tab.
• In location Tab Click on Restore Default.

Step 2:

Please follow below steps and check if it helps.

• Go to Documents folder.
• Right click on the Document folder and go to Properties.
• In Properties go to Location tab.
• In location Tab Click on Restore Default.

After performing above steps change the settings as you required and check if it helps.

Hope these information helps, please get back to us for future support, we’ll be glad to assist you further.

Thank you.

 

All clicks coming up Blank page

Hi,

Thank you for posting your query on Microsoft Community.

I would require more information to help you better.

• 
  Do you face this issue on any other website also?
  

Do you receive any error message on the blank page?

Method 1:

I suggest you clear the
Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

• 
  Click on the More actions icon next to the feedback icon present on top right corner of the Edge.
  
• 
  Select Settings and click on
  Choose what to clear.
  

Check the boxes Browsing history, Cookies and saved website data and Cached data and files
and click on Clear.

Method 2:

If you are using any Proxy connection, then try disabling the proxy connection and check.

Follow the steps to disable proxy:

• • • • • • 
            Click the Settings icon at the top right corner in internet explorer.
            
          • 
            Click the Tools
            button, and then click Internet Options.
            
          • 
            Click the Connections tab, and then click
            LAN settings.
            
          • 
            Uncheck the box next to “proxy server for your LAN”.
            
          • 
            Click on OK to save the setting and close window.
            
            Now check the issue by opening Edge.
            

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.