Windows 10: My downloaded video played. I tried to watch it again and it wouldn’t play. What’s wrong...

My videos were playing fine then all of a sudden stopped playing. I click on the file and nothing happens. I use VLC player. I tried using a different player. I could get the video but no sound. That’s another issue. Let’s start with one problem at a time. Thanks.

:)

 

video not playing

Hi,

Thank you for writing to Microsoft Community Forums.

1. May I know, which video player you are using to play the video?
   
2. Are you able to play the video on any other computer?
   
3. Are you facing the issue with only specific video or with all the other videos?
   

This issue could also occur when the USB or SD card is corrupted when you have transferred the video.

Try the troubleshooting methods provided below to further narrow down the root cause of the issue.

Method 1: Try a different video player.

1. Try to use a different USB to transfer the video, if you are playing it on other computer or device.
   
2. I suggest you to try a different video player and check if it plays.
   
3. You can also check on different device or computer.
   

Step: Run Windows Media player troubleshooter.

1. Press Windows + R key on your keyboard together.
2. Copy and paste the below command and run each at a time and follow the onscreen instruction on the troubleshooter
3. msdt.exe -id WindowsMediaPlayerConfigurationDiagnostic
4. msdt.exe -id WindowsMediaPlayerLibraryDiagnostic
5. msdt.exe -id WindowsMediaPlayerDVDDiagnostic
6. Reboot the computer and check.

If you still face the issue, reply to this post with more information.

Hope it helps,

Amit Sunar

Microsoft Community – Moderator

 

My videos will not play.

Hi DayleGoldberg!

I'm Louie, a Microsoft Community member and a fellow Windows 10 user like you. Hope you're doing well and safe there.

Try the following methods and check if it helps:

Method 1: Run the Playing Audio and Video Playback troubleshooter and check if it helps.

Follow the below steps:

1. Type troubleshooting in the search bar.

2. Select Troubleshooting.

3. Select View all on the top left corner.

4. Click on Playing Audio and Video Playback.

5. Follow the on-screen instructions to run the troubleshooter.

If the issue persists then follow the below method.

Method 2:

I suggest you to update the Display adapters driver from the Device Manager and check if it works.

Follow the below steps:

1. Press Windows + R on the Keyboard.

2. Type in devmgmt.msc and click on Ok.

3. Select the Graphic driver from the list by extending Display adapters.

4. Right click on the Graphic driver and click on Update driver Software.

For other solutions you may try the steps provided on this link:

https://windowsreport.com/video-not-playing-win...

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products often classified as a PUP (Potentially Unwanted Products). Thoroughly research
any product advertised on the sites before you decide to download and install it.

Hope the above information helps.

Sincerely,

Louie

 

Problem watching videos

Hi Ara,



Thank you for writing to Microsoft Community forum.



To have a better clarity on the issue, respond to the questions listed below:

• Were any changes made on the computer prior to this issue?
  
• Does the issue persist on all sites?
  
• Do the downloaded videos play fine?
  

Meanwhile you may try the steps listed below and check if it works:

• Right click on the video you’re watching.
  
• Click on ‘Settings’.
  
• On the first tab, make sure ‘Enable hardware acceleration’ box is unchecked.
  

Regards,