Windows 10: My Drive dissappeared after factory reset

I recently got a virus and factory resetted but after factory reset my E drive dissappeared I can't find it in disk management or device managerI think maybe my DVD/CD-ROM somehow functioned as a drive? I don't really know if anybody know help me :<

:)

 

How to Factory Reset Drives?

Greetings,

I recently was having issues with my PC and decided to factory reset it from a USB drive. When it was finished resetting, I had 3 drives instead of my normal 2, so I deleted the extra one. I then factory reset it once more and when it was done I had Windows
on my 1 TB drive (D instead of my 100 GB drive (C. My C: drive only has 500 MB available on it now and it says I have 111 GB of unallocated memory. How do I reset my drives back to factory settings? I have tried resetting my PC and it has only reset files
but not the drives. Any suggestions?

Thank you

 

Reset to factory settings

No I love Windows 10.....but my computer was acting strange so I thought I would do a factory reset and put Windows 10 back onto my computer.

If I do create a bootable Windows 10 would I lose the recover drive information that comes with the computer?

Could you give me the steps to create a bootable of Windows 10.....I asked HP if there was anyway I could get Windows 10 put on it while they had it and they said no.

Thank you.

 

Windows 10 factory reset

Hi Charlie,

We can see here that you are having issues with doing a factory reset on your Windows 10. There are several factors
why you get the said error and that's what we are going to figure out. To isolate this concern, may we know the following:

• Any changes made on the computer prior to this concern?
• What troubleshooting steps have you tried so far?
  
• May we know the reason why you want to perform a factory reset?
• Did you experience any issues on the computer before you tried performing a factory reset?