Windows 10: My driver's are up to date but computer information does not update

Hello, just a few days ago I have installed new drivers that were needed on my PC. And on device manager and properties, I have the new installment, the issue now is that whenever I try to check again for new driver updates via NVIDIA / INTEL it still shows that i have the old update on the computer. I was wondering if there is a way that I could be able to reset the computer information so it can display that i have the updated drivers

:)

 

Windows update keeps replacing ALPS Touchpad driver with a Synaptics driver.

Hi,

Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

I suggest you to uninstall and delete the previous drivers and the latest drivers for the touchpad and install the required version of the driver from Device Manager by following the steps below:

• Press Windows key + X and select Device Manager from the list.
• Expand the Touch pad driver.
• Right click on the driver and click on update/install.
• Select the required version from the on-screen prompts.

And for the problem with the installation of printer drivers, I suggest you to run the Windows Update troubleshooter by following the steps below:

• Type “Troubleshooting” in search box and press Enter.
• Click on “View All” option on top left pane.
• Select “Windows Update” from the list and follow the prompts for troubleshooting.

Hope the information is helpful. Feel free to
write to us for any other assistance with Windows, we’ll be glad to assist you.

 

Outlook Out of date Settings

Hello Christine,

As the above description is not clear provide additional information to assist you better with this issue:

• Are you referring to Office Outlook (Mail client version)/ Mail app/ Windows Live Mail?
• What is the complete error message/ error code of this issue?
• What is the exact issues you are facing?
• What are the troubleshooting steps you have tried to resolve the issue?

If you are referring to Windows Mail app, let us try the below troubleshooting steps and check if it helps.

Step 1: I suggest you to check if there are any updates for Mail app in Windows Store. If found try to update the app.

Step 2: I suggest you to run Windows Store Apps Troubleshooter,
troubleshoots problems that may prevent Windows Store Apps from working correctly.

Refer: Run the troubleshooter for Windows apps

Step 3: I suggest you to check with the system Date, time and Time zone
is set correct.

Follow the steps to set the date and time:

• Type Date and Time in the search bar.
• Click Change date and time button.
• Click Apply and Ok to save the date and time.

Note: Click on the Time Zone tab to check the Time Zone.

Hope it helps. Reply to the post with the required information for further assistance.

Thank you.

 

Upgraded to Windows 10 but graphics driver now needs to update

Hi Samantha,

Thank you for your interest in Windows 10.

I suggest you to try updating the Display Adapter drivers check if it works for you.

Follow the steps to update the Display driver:

• Press Windows Key + X key and click Device Manager.
• Expand ‘Display Adapters’.
• Right-click on the Display Adapter listed and click on ‘Update Driver Software’.
• Select the option to automatically search for the updated driver software.
• Restart the computer after its updated and verify.

Also try to access the computer manufacturer's website and download the latest display drivers for your computer and install the same.

If issue still persists, I suggest you to Uninstall and reinstall the Display driver and check if it works for you.
Refer to the steps below:

Follow the steps to uninstall the Display driver:

• Press Windows Key + X key and click Device Manager.
• Expand ‘Display Adapters’.
• Right-click on the Display Adapter listed and click on ‘Uninstall’.
• Select the option to Delete driver software.
• Restart the computer after its uninstalled.

Also try to access the computer manufacturer's website and download the latest display drivers for your computer and install the same.

Hope this will fix the issue, if not let us know with the updated status and we will be happy to assist you further.