Windows 10: My DVD drive isn't recognizing my discs no matter what methods I use

Okay, I have a LOT of CD ROM and DVD ROM games and apps. Primarily among them I have Age of Empires II: The Age of Kings, and The Conquerors expansion which were part of the Gold edition, which I purchased from a desk and computers store ages ago. The game worked fine when my PC was a Windows 8 tower, but then I got the FREE upgrade to my OS to Windows 10. Now my tower doesn't recognize ANY of my discs in the DVD drive, and shows a "desktop.ini" file instead that is 1kb. There is no CD key for the base game and expansion. About all I have left of my AOE2 gold edition are the disks in the case

:)

 

DVD+-RW drive suddenly stopped recognizing blank DVD-R discs

Thank you for your help, Andre. I appreciate that it was so prompt!

My system is a Dell Inspiron 5558.

First step: Running Troubleshooter in Hardware and Devices and then restarting.
Outcome: No change. The drive says to insert a disc, even though there is a brand new on in the drive.

Second step: Open Device Manager and update the driver for the DVD drive.
Outcome: No change. Using the option to search the internet for the most current drive, Microsoft says the best driver for this device is already installed. FYI - the DVD drive is: TSSTcorp
DVD+- SU-208GB

Third step: Open Administrator:Windows Powershell and run the regedit.exe command then restart.

Outcome: No change. The drive does not recognize a new/blank DVD-R.

Fourth step: Check out the suggestions at groovypost.com. Remove and reinstall the IDE/ATAPI drivers (ATA Channel 0, ATA Channel 1, and Standard Dual Channel PCI IDE Controller).

Outcome: When I set the view to "show hidden devices" and expanded the IDE ATA/ATAPI controllers, there is only one listed: Intel(R) 9 Series Chipset Family
SATA AHCI Controller. I didn't do anything because I wasn't sure about uninstalling that driver.

So, bottom line, nothing changed. The problem of the drive not recognizing a new DVD is persisting. The only thing that changed from four days ago, when I burned about 8 DVDs, and now, is that I ran out of the DVDs I was using and bought a new batch (identical
brand and type to what I had been using - SONY DVD-R). I bought a second batch of a different brand - Maxell DVD-R - and those don't work either.

I don't believe it is a hardware issue because when I plug in an external Dell DVD+-R drive, it also doesn't recognize the discs.

This is really bumming me out. I am in the middle of a project and I can't finish it!

Any suggestions would be appreciated! Thank you!!

 

DVD RW Drive E not recognizing formatted Verbatim DVD-R Disc

My DVD RW Drive E does not recognize a formatted Verbatim DVD-R Disc that I am trying to burn.

Any suggestions?

 

DVD drive will not read any disc after Windows 10 Upgrade

Hello everyone; I cannot get my internal DVD drive to read any disc. The last it worked that I recall was before the WIndows 10 update. No matter what I try, I cannot get it to work: troubleshooting, the drive is recognized by devmgmt, it's in windows
explorer and shows no content. It is also listed in the bios. I'm out of ideas, anyone have any suggestions? Thanks.