Windows 10: my earbuds not working on windows 11 while they were working fine on windows 10

I recently upgraded to windows 11 but my bluetooth earbuds stopped workingEarlier I even tried reinstalling laptop bluetooth drivers but still no successLaptop version HP-15s Dr2019tuI have tried all checking audio devices and auto troubleshooting and allit even shows connected and music still no output givenDevice settings for SWD\MMDEVAPI\{0.0.0.00000000}.{688a0e06-9b88-4cae-aea5-66dbf1845c7f} were not migrated from previous OS installation due to partial or ambiguous device match. Last Device Instance Id: SWD\MMDEVAPI\{0.0.0.00000000}.{3102da87-0ff6-47b6-81a1-c34d548f5ed3} Class Guid: {c16

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Bluetooth Earbuds Not Working on Windows 11

So I have a pair of Clarium Bluetooth earbuds that work completely fine with any other device I use. My phone and my monitor use it completely fine. They used to work on my Surface Pro 7 too. But since I updated to windows 11, the earbuds stopped working. They can connect to the Bluetooth on the Surface Pro, but no audio comes out. It's been an issue since I updated in October, and I still can't find a solution to it. Any help would be appreciated.

 

Tozo 6 earbuds not working with Windows 11

Hi MargaretHovestadt,

I'm Christine, an independent advisor and a Windows user like you. I'll be more than happy to assist you today!

I'll be transparent with you, It seems there's a lot of users of that specific earbuds having the same issue. And there's a chance that it's not compatible with Windows 11. Tozo is the one who will release an update for their driver in able to work on Windows 11. If that's the case, the only option is to go back to Windows 10, or get another earbuds, or you can reach Tozo so they could release an updated driver.

Please try ollow the steps below:

https://www.technipages.com/fix-tozo-earbuds-wo...

Please let me know the result. Feel free to ask questions. I am here.

Thank you,

Christine L

Independent Advisor

Standard Disclaimer: This link is a non-Microsoft website. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

 

Bluetooth earbud only connected , voice not music

I am having the same issue with the Tozo T6 earbuds. I am using Windows Surface Pro 7 and my earbuds worked fine before the Windows 11 upgrade.

I tried steps mentioned except and the steps didn't work.