Windows 10: My email video attachment will not open

When I receive an email with a video attached it will not open unless I download it first. It used to open immediately when I clicked on it. I am using Windows 10 and my email is with Gmail. This started about 2 months ago. Has anyone else experienced this and can they advise thanks.

Cheers Tom

:)

 

will not open attachment in an email

Hi Dave,

There are some factors that we need to consider regarding your concern about opening email attachments. To properly diagnose this issue, we would like to know more about the issue by asking the following questions below:

• How do you access your Email?
• If you are using a browser, have you tried using a different browser?
• Have you also tried to clear the cache and cookies of your browsers?
• What is the last action taken before this issue happens?

If you are using an Outlook application to open emails, we suggest that you follow the steps provided in this

article. You can follow the steps provided in the issue #1.

Let us know the result if you need further assistance.

 

email attachments

Hello Allan,

To attach a document file on an email, you can follow the step given below:

For Windows 10 Mobile:

• Launch to File Explorer app.
• Press and hold the file that you need to attach on the email, and select
  Share button.
• Select Outlook Mail on the suggested applications.

For Windows Phone 8.1:

• Download and install
  Files app.
• Launch Files app.
• Tap and hold the document that you need to attach on the email, and select
  Share button.
• Select the Mail app on the suggested applications.

Feel free to post back if you have other queries.

 

Need to email a video, it's too big...

Yahoo isn't being ridiculous, your expectation is. No email system allows such large attachments.

Anyway, try one of the cloud solutions that the others have suggested here to get around this limitation.