Windows 10: My email was hacked and I lost control. It has now been restored. Someone though has...

My email was hacked and I lost control, could neither send or receive. The hackers then tried to deceive some on my contact list to give them Amazon vouchers. Virgin have now restored the email to me, but someone has taken my email name and is using it with a hotmail account. How can I stop this?

:)

 

email account hacked. please help

Thanks MailMan78. Just did what BarbaricSoul said but I am still receiving spam from my own account, don't know what to do. I have contacted yahoo about issue and to restore my emails. Also now yahoo offers "Step two verification"

 

Email Hacked

Hello Greg

thank you for your response and the great information you provided.

I use two step authentication for my email account and all important web sites. I also use the full version of Malwarebytes to protect my computer.

But I will do the scans you suggested AdwCleaner and Limewire.com and let you know the results.

I am worried though that the webcam installed on my laptop could have been hacked. I never use it and forgot about it, so never disabled it.

Any suggestions as to find if it was actually hacked?

thank you

mike

 

Hacked email

Thank you for this very clear explanation. Unfortunately, I do not have the kind of specialized hardware or exchange account to do what you suggest.

I find the subject interesting and what you wrote has added to my knowledge on the matter.

Regards.