Windows 10: My Epsom printer has suddenly stopped responding through my computer

my Epsom printer has suddenly stopped working thrrough my computer

:)

 

Epsom printer

Why won't my Epsom printer recognise my genuine Epsom cartridges ?

 

epsom xp 970 printer

I have a brand new Epsom XP 970 printer that prints device status pages continually. I went to customer support for Epsom and a tech walked me through several steps to try to fix the problem. To no avail. Finally the tech said I should contact MICROSOFT

because its an issue with them.

 

Epsom Printer Not Responding to Lenovo Laptop Wirelessly

Hi,

Please follow the steps bellow.

Remove your printer :

1.Select the Start button, then select Settings > Devices > Printers & scanners .

2.Under Printers & scanners, find the printer, select it, and then select Remove device.

Reinstall your printer --

You'll need to follow different steps to reinstall or add a wireless or local printer. Here's how.

####Reinstall a wireless printer### :

1.Select the Start button, then select Settings > Devices > Printers & scanners .

2.Select Add a printer or scanner. Wait for your device to find nearby printers, choose the one you want, and then select Add device.

Reinstall a local printer :

If you want to reinstall or add a local printer, plug the USB cable from your printer into an available USB port on your PC, and then turn on the printer.

1.Select the Start button, then select Settings > Devices > Printers & scanners .

2.Under Printers & scanners, look for your printer.

If you see your printer listed, you'll know it's installed.

If you don't see your printer listed, select Add a printer or scanner. Wait for your device to find available printers, choose the one you want, and then select Add device.

FYI:

There is NO Start button > Settings in Windows 8.1

And this thread is posted to the 8.1 forums.