Windows 10: My epson scanner cannot attached a scan to an email

Hi,


I have Outlook 2019 standalone installed on Windows 10, and Outlook is set as the default mail client.

I have an Epson printer/scanner with the latest version of SmartScan.


When I attempt to scan a document and attach it to an email, it fails to load Outlook.


See this help guide .


The error message says something about the scanning software not being able to communicate with the default email program.

I've restarted the computer a few times.


Is there anything else I need to setup in Outlook for it to be able to work with other installed programs like Epson SmartScan?


Thanks


Ian

:)

 

Epson Scan Crashes - Epson Perfection V700 Scanner

I just tried a later suggestion and it worked great for me:
On my Dell PC, right clicked Epson scan shortcut and selected "Run as administrator" ...
A tiny pain to remember each time I'm selecting the scanner shortcut, but much less pain than the problems I was experiencing!!!

 

Epson Scan Crashes - Epson Perfection V700 Scanner

And yes this problem didn't begin for me until the latest Windows 10 update ... on all of my PCs (3) and different Epson scanner models (3). Epson's 2013 software probably is due for a refresh, do ya think????

 

Epson Scan Crashes - Epson Perfection V700 Scanner

I have an Epson Perfection V700 Photo scanner and have not had any previous trouble with Windows 10. Recently Epson Scan started to crash. This happens when I click on any window outside the Epson scan interface and then click back into Epson scan. Then a blue circle starts turning forever. I have to close Epson scan using the task manager or by right clicking Epson scan in the taskbar/close and Windows will send an error report.

1- I have uninstalled the Epson Scan software and reinstalled the latest driver from the Epson Website for Win 10 64 bit.
2- I have tried to roll back to an earlier graphics card driver.
I have tried using a different USB cable plugged into a different port.

So far the problem continues. I suspect the problem could be due to the latest Windows feature update or maybe the Graphics card driver could be to blame.

Any suggestions on how I can troubleshoot this problem would be appreciated.

Kind regards
Chris.