Windows 10: My existing folders and files aren't being displayed in the save window

Since switching to Windows 11, whenever I use "save as" or save a file for the first time, my pre-existing files and folders aren't showing up. I can still choose a location to save to by using the location path/address at the very top, but I otherwise have a mostly empty window see image. It makes no difference which location is preselected or changed to, the window remains empty. I haven't been able to find anyone else talking about it, let alone how to fix it., Any help would be greatly appreciated.

:)

 

Icons from apps aren´t displayed correctly






The native apps from the system are all showing this strange square instead of the normal icons. Please help resolve this problem. Thanks

 

Saving a file to a folder

Hi Dean,

Welcome to Microsoft Community and we appreciate your interest in Windows 10.

I will definitely assist you

It would be grateful if you could provide us few questions answer to understand the issue better and to provide you better assistance.

• 
  How are you accessing emails through web browser or through a mail client (mail app, outlook 2010/2013)?
  
• 
  Are you trying to save the email attached file? Please elaborate.
  

If you are using Outlook email, let’s try simple steps and check if it helps. Try the below steps provided.

Step 1.

If you want to save only the attached file from the email, try the below step.

• 
  Right click on the attached file and click on Save as.
  
• 
  Now select a folder location where you want to save the attached file.
  

Step 2.

If you want to save the file along with the email try the below steps provided.

• 
  Open the mail you want to save and click on File on the top of the right side.
  
• 
  Click on Save As and select a folder location where you want to save the email.
  

Hope this helps. If you need further assistance with Windows, let us know and will be glad to help.

 

Saving a file to a folder

Hello,

Thanks for getting back to me. I'm opening up an attachment from a google account. When I right click I don't have the 'save as' option also I did not have that option when I checked the 'file' either...

Please advise.

Thank you,