Windows 10: My external can't read on windows 10 pro

Hi my name is joao lino i was tru many time my external put on pc but the windows 10 pro can't read it can you help me with this?* Changed to a question

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Windows 10 Tweaks

Pressing “Windows+Pause Break” (it’s up there next to scroll lock) opens the “System” Window.

Windows 10: In the new version of Windows, Explorer has a section called Quick Access. This includes your frequent folders and recent files. Explorer defaults to opening this page when you open a new window. If you’d rather open the usual This PC, with links to your drives and library folders, follow these steps:

• Open a new Explorer window.
• Click View in the ribbon.
• Click Options.
• Under General, next to “Open File Explorer to:” choose “This PC.”
• Click OK

credit to Lifehacker.

 

read only in windows 10 directories. main hd and external

i am currently running the malware bytes. i am on that step. previously, i hadn't found anything. strangely enough, it seems that during the time of running this program, also trying to follow these instructions for my desktop only, another external drive became read only. however, it is possible that it already occurred, since i didn't try to save to it before. but no virus has been detected or malware as of yet. i read a comment here that somebody had this issue when they upgraded to windows 10 anniversary edition. but the owner of the other external drive was listed as some number or something that i don't know.. i think it isn't my former laptop. it is the same on both external drives.

 

read only in windows 10 directories. main hd and external

Please verify the steps: